Information Now
Newcastle City Council
Provided by Newcastle City Council, Adult Social Care and Integrated Services

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A Time 2 Talk offers counselling to support individuals who are facing the impact of life changing events.

Abbey Court Care Home is primarily for people living with dementia.

General personal care and support provider.

Abbeyfield The Grove is a residential care home providing general care and support.

ABF The Soldiers Charity, is the National Charity of the British Army, offering a lifetime of support to soldiers, veterans and their immediate families when in need.

Ability Superstore are a mobility and disability aid retailer. They are an official supplier of equipment to some NHS trusts, hospitals, and care homes….

Support older people and disabled people to use digital technology to meet their needs.

ABTA are the travel association where you can find ABTA registered Travel Operators and Agents who work to their code of conduct.

gives employees and employers free, impartial advice on workplace rights, rules and best practice.

A stairlift and mobility equipment supplier.

help to plan your trips to places like shops, pubs, restaurants, cinemas, theatres, railway stations, hotels, colleges, universities, hospitals and more. Search the directory to find places in Newcastle with disabled access and facilities

Support with sensory impairment needs.

Action against Medical Accidents (AvMA) provide free independent advice and support to people affected by medical accidents.

Helpline that offers help and support to blind people.

A charity that speaks out for the most vulnerable children and young people in the UK.

Action for M.E. is a UK charity for people with Myalgic Encephalomyelitis (M.E.).

Advice for hardship related to energy prices

Action Foundation supports refugees, asylum seekers and other migrants with housing, English, information and help to get online

Action Fraud is the UK’s national fraud reporting centre where you should report fraud if you have been scammed or defrauded.

helping asylum seekers and refugees find somewhere to live

free English language lessons (ESOL) in Newcastle and Sunderland. Online Zoom classes and lessons in classrooms are available.

Action on Pain provide support for people affected by chronic pain.

ASH are a public health charity that campaign about the harmful effects of smoking.

Help disadvantaged young people in Newcastle with volunteer tutor support

ActionAid is an international charity that works with women and girls living in poverty.

Active Citizens are people from across the world who want to make a difference in their communities.  They are looking for volunteers and participants to make a difference in Newcastle.

Assisted living accommodation in Scotswood.

Adfam is a national charity working to improve life for families affected by drugs and alcohol.

A regional adoption agency, which combines adoption services from North Tyneside, Gateshead, Newcastle, Northumberland and South Tyneside councils.

Support Groups for adults living with ADHD.

The Adult Attention Deficit Hyperactivity Disorder (ADHD)  at CNTW NHS Foundation Trust service provides an assessment and treatment service for  people over 18 and under 65 who are experiencing difficulty with symptoms of ADHD.

Adult Autism Diagnostic Service (CNTW NHS Foundation Trust) provides diagnostic assessment for potential Autism Spectrum Disorder (ASD) for adults over 18 and under 65 years, not already in receipt of NTW Services

The Learning Disabilities and Autism Team is part of Newcastle Adult Services. They are made up of social workers and two floating Support Workers. They help adults with learning disabilities and/or autism and their carers.

Call the Community Health and Social Care Direct (CHSCD) Team for information and support if you’re struggling at home with day to day activities. For example, moving around your home, eating, washing or caring for someone.

The Advertising Standards Authority (ASA) is the UK’s independent regulator of advertising across all media including online and in social media.

Advicenow is an independent, not-for-profit website providing information on rights and legal issues for the general public.

Adzuna is a search engine for jobs.

Provides support to African refugees and asylum seekers living in the North East of England.

Supports older people from age 55 onwards.

Age UK Gateshead support older people in Gateshead and Newcastle.

Age Without Limits is a project and campaign to  raise awareness of and challenge ageism. They run an Ageism Action Day on 20 March every year.

AWC raises awareness and understanding of the issues affecting people ageing without children.

Aidan Ward is an acute admission facility for men who have a mental disorder and who have come into contact with the Criminal Justice System

Akenside ward is a 10 bedded unit for older people with mental health problems arising from functional disorders.  These include:  psychosis and bipolar diagnosis.

akt supports lgbtq+ young people aged 16-25 in the uk who are experiencing homelessness or living in a hostile or abusive environment.

Al-Anon Family Groups provide support to anyone whose life is, or has been, affected by someone else’s drinking. Whether or not the person is still drinking or has stopped. They hold regular meetings where members share their experience of living with alcoholism. They don’t offer advice or counselling, but give each other understanding, strength and hope.  The group are relatives and friends of alcoholics who share their experience to help each other.

Visit their website to find a face to face meeting near you. They also run online meetings. You can call their free confidential telephone helpline or  and email them for help too.

is a specialist, respite, residential and social facility for people living with complex disabilities and acute sensory impairments. They provide day activities, residential care and short breaks (respite)

Alcohol Change UK is the new charity formed by the merger of Alcohol Research UK and Alcohol Concern.

Alcoholics Anonymous (AA) can help you if you are having trouble with your drinking, or if your drinking has reached the point of where it worries you. You can attend a face to face AA meeting to get help to become and stay sober. You can talk to others who understand your situation and share your experience. Visit their website to find your local AA meeting. They hold meetings across Newcastle.

All Saints’ is a Parish Church in the Church of England serving the central area of Gosforth, Newcastle upon Tyne.

Care home with nursing.

Allan House is retirement housing.

Allanda are a company who specialise in incontinence. Their website offers advice and information on incontinence and bladder weakness to help you manage your…

Sheltered Housing.

Extra care housing run by YHN.

Allotment information for Newcastle.

Alnwick Castle has a range of exhibitions, interactive activities and events.

Support for people with alopecia.

Alphabetti Theatre is a 100 seat venue in Newcastle which will hosts theatre, music, comedy, dance and poetry.  There are also fully equipped offices that will be available to rent, as well as a large rehearsal space available for hire.

support to take a holiday or break with a companion.

Alzheimer’s society are a dementia support and research charity. They also have a local office on Information NOW.

The National Dementia Helpline provides information, advice, and support through listening, guidance and appropriate signposting to anyone affected by dementia

Your local Alzheimer’s Society in Newcastle provides a range of support services for people with Alzheimers, dementia, their families and carers.

is a paid for subscription service where you can access family history records, census data and more

Anchor is a housing association. It has retirement properties for people over 55 years including telecare/alarm services.

Peer to Peer support group for any man over 18.

Anxious Minds provides free confidential support for all suffers of anxiety and depression.

run by local volunteers and a trained mental health team. No appointment needed to access mental health information, support, advice, and education.

Veterans support service run by people who have served in the armed forces or mental health services.

Cleaning, carpet and laundry services.

Apples and Snakes is the leading organisation for performance poetry in England, with a national reputation for producing exciting and innovative participation and performance work…

Arbeia, South Shields Roman Fort is a free museum with reconstructed Roman buildings which showcases Roman artefacts found on site.

helps learning disabled and autistic people to take part in the Arts and Culture of the North East England through activities at their HUB

Archery GB is the National Governing Body for archery in the UK.

sell a range of mobility aids which you can buy online, click and collect, or buy in store. Their mobility products include shower chairs, walking sticks, grab rails.

Armstrong Park and Heaton Park are situated side by side, separated by Jesmond Vale Lane and close to Jesmond Dene.

The Aromatherapy Registration Council was formed to promote the advancement of aromatherapy research and practice. The council is a non-profit organisation, unattached to any…

Arriva run a North East and North Yorkshire bus service.

Arthritis action is a charity that helps people with arthritis to improve the quality of their lives.

The Arts Development Team at Newcastle City Council develop arts and creative practice across the city for all ages and all art forms.

supermarket where you can buy food, clothes, toys, household and electrical items in store or online.

ASDA Pharmacy Byker is a community Pharmacy in Byker

Independent supported living for people with learning disabilities and autism.

Ashfield Lodge is retirement housing.

Ashleigh is a specialist care home ran by ESPA. Ashleigh is a specialist care home for students with autism or Asperger Syndrome. The majority…

Care home that offers nursing care.

a discreet codeword scheme for victims of domestic abuse to ask for emergency help from the safety of their local pharmacy.

Aspire Healthcare provide residential care, supported living, and specialised support services for people with: Mental health needs Mild, moderate or acute learning disabilities Asperger’s…

Aspire is a not-for-profit organisation who deliver learning, support and wellbeing services at their women-only centre.

Extra Care housing provides housing choices for people who value their independence but may need some help with day to day tasks.  It offers modern, accessible apartments and opportunities to get involved in social activities.

ABCUL provides information about what services a credit union could offer you, information about how they operate, and the history of credit unions.  You…

The ABI is a trade association for British Insurers. They provide consumers with general information on insurance and savings products and services.

APDO provides guidance on decluttering your home. They have an online directory where you can find a professional declutterer or organiser to sort your home or office.

The Association of Reflexologists is a professional membership organisation for Reflexologists in the UK

Astell Care Centre is a care home which offers nursing care.

Asthma and Lung UK provides advice and guidance to people who need respiratory advice. They also campaign for better care.

Support people during the asylum process. They support the ‘move on’ process if you are granted refugee status. They offer advice and signposting if you receive a negative decision on your asylum claim.

A hub of information and support for bereaved people

AT Dementia (part of Trent Dementia) is a charity that works to promote high quality care and services for people with dementia.

was created to make sure viewers can still watch Freeview when 4G mobile services are launched.

telephone service for help to claim benefits ran by the Government.

AVA (Against Violence and Abuse) is a UK charity committed to ending gender based violence and abuse.

is a GP practice in Jesmond

This organisation is a specialist in supporting people with: physical disabilities and long term conditions; sensory disabilities.

 

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B&Q are a large DIY retailer in the UK. They sell a variety of products including: Gardening and landscaping equipment Painting and decorating equipment…

A free 2 week course to learn to cook low-cost healthy meals, the ingredients are delivered directly to your door.

Baha’i community movement.

BalletLORENT is a North East based touring dance theatre company.

Balmoral Court is a care home with nursing.

BALTIC Centre for Contemporary Art is a major international centre for contemporary art. BALTIC has no permanent collection, providing instead an ever-changing calendar of exhibitions and activities that give an insight into contemporary artistic practice.

Bamburgh House is a sheltered housing scheme for over 55’s.

is a high street bank that offers a range of online, branch and telephone banking services. They also have basic bank accounts for people who are unable to access current accounts. Apply online, in branch or by telephone

is a high street bank that offers a range of online, branch and telephone banking services. They also have basic bank accounts for people who are unable to access current accounts.

A dog boarding and dog holiday service

Set on a high rock above the River Tees, Barnard Castle enjoys fantastic views over the Tees Gorge

Barnardo’s supports children, young people and families. They offer counselling, telephone helpline and support services.

Services for children, young people, families.

Support for women and children affected by domestic abuse and sexual violence.

Second Hand bookshop in an old railway station with cafe.

Local BBC radio station

Be Caring is a home care agency for people over 65 years or people over 18 with specific needs.

a supportive community for Trans people, including non-binary people. They run weekly peer support groups and social events

Be is a Charity based in the North East providing a supportive community for Trans including non-binary people.

Beacon gives free independent advice on NHS Continuing Healthcare and NHS funded nursing care (CHC). They have a free telephone helpline and online information. They also provide paid for services

supports people into employment who are: homeless, at risk of homelessness or in unsuitable housing.

Beat Eating Disorders is a national telephone helpline, web chat and online information and advice service. They will listen to you, help you to understand the illness, and support you to take positive steps towards recovery. They can also support your family and friends.

National charity focusing on the transgender individual.

A jazz blog giving daily listings of jazz events.

Becoming Visible is a Deaf organisation. They provide solutions in British Sign Language:- Interpreters, Translation, Training, Events.

Retirement housing for people aged over 60 years.

They educate and empower women and wider community by promoting diversity, equality and justice for all.

Belle Vue is a care home with nursing.

Retirement housing for people over 55.

Sheltered housing run by Your Homes Newcastle.

is a GP practice in Newcastle East

Benfield Sports Centre offers activities for all ages and abilities.

Facilities include: a well equipped fitness suite, swimming pool for lessons, a sports hall, drama studio, grass and astro turf football pitches.

Cricket club for juniors and adults based in Walbottle Academy

Neighbourhood park and nature reserve.

Bereavement Advice Centre is a free helpline and web-based information service.

is a social housing provider with homes available in the North East. They provide supported accommodation and help for their tenants.

A website for crosswords, codewords, sudoku & other puzzles, games and trivia.

Betel UK support people with addictions to rebuild their lives.

Bettercaring offers a searchable database of all residential and nursing homes in the UK.

Better Days is a user-led organisation of adults with learning disabilities who aim to bring down barriers that people with learning disabilities have to face when getting out and about in the North East.

Better lives, safer communities is Newcastle City council anti-social behaviour programme.

Betts Avenue Medical Centre is a GP practice in inner west Newcastle where you can make an appointment to see a doctor, nurse, or health practitioner if you are unwell. They provide NHS health services and can help with a range of problems from pain to mental health, maternity services, long term illnesses and much more.

is a GP practice in inner west Newcastle

is an app to help you have a better relationship with your partner now or in the future.

Beyond Words is a charity that provides books and training to support people who find pictures easier to understand than words.

is a GP practice in East Newcastle

Bakery and Cafe in Shieldfield

Located near, and accessed from Brunswick Village.

is a 27 acre farm overlooking the river Tyne. They have a range of animals including: goats, pigs, alpacas, chickens, ducks, lambs and more. It’s free to visit and they can support adults with learning disabilities to learn new skills by helping to look after the animals

Birdwatch Northumbria provides guided birdwatching days and weekend tours in Northumberland.

Gardens with plant sales and coffee shop.

Bishops Court is a sheltered housing scheme.

Support with continence needs.

is a volunteer run community centre with a cafe, market and activities

Blakelaw Community Church is a Christian place of worship.  It offers a range of activities including coffee mornings outreach events, such as: games night,…

a local council run library with books, computers, free internet. It’s part of Blakelaw Community Centre

The Blood and Transplant Research Unit in Organ Donation and Transplantation is based at Newcastle and Cambridge Universities. It’s a group of doctors, researchers,…

Blood Cancer UK (formerly Bloodwise) are a community dedicated to beating blood cancer by funding research and supporting those affected.

Blood Pressure UK  is dedicated to lowering the nation’s blood pressure to prevent disability and death from stroke and heart disease.

Theatre company making theatre more accessible to local audiences and artists.

Blucher Methodist Church is one of Newcastle West Circuit of Methodist Churches.

information about how to apply for a Blue Badge and disabled parking spaces in Newcastle.

Animal charity that helps care for and rehome pets in the UK.

Blue Flames is a community sportsground.

Support people living with HIV in the north east.

Blue Stone Collaborative consists of third sector organisations in Newcastle and Gateshead that are already, or aspire to be, established embedded providers contributing to the health and wellbeing of local people.

Bluebird Care Newcastle provides home care services in Newcastle.

Body Control Pilates has a network of qualified teachers who work to a strict Code of Practice governing their teaching standards and professional ethics.

Bolam Lake Country Park features lakeside, woodland and open grassed areas.

Boots is a large pharmacy in the UK where you can: Get NHS repeat prescriptions and a home delivery service Buy from their mobility…

Durham University’s Botanic Garden open to the public.

Bowel Cancer UK provide information and support for everyone affected by bowel cancer.

A magnificent French chateau created in the late 19th century by John and Josephine Bowes, housing internationally renowned collections of European fine and decorative…

The railway is a volunteer led registered charity, aiming to preserve the unique rope hauled inclines colliery workshops and railway line, built in 1826.

Bowland Lodge is a care home that offers personal care and support.

Extra Care housing (assisted living) scheme for people over 55 years old.

Day centre for older people and those with dementia.

An 18th century walled garden located on the edge of the Tyne Valley.

Campaigning for more investment in research.  Support with information and groups.

 

Brandling Park, a small Victorian park, can be found adjacent to the Great North Road.

Breast Cancer Now is a UK charity providing research and life-changing care for people affected by breast cancer.

The service offers routine breast screening for women over 50 years old, across Newcastle, Northumberland, North Tyneside, North Cumbria and Derwentside.

Breathing Space provides practical and emotional support to survivors of gender-based violence and abuse.

Briardene is a care home that provides nursing care.

Folk Club that meets in The Bridge Hotel every week.

Bridgewebs.com is a website for Bridge Clubs that can list results and the club calendar of events and matches.

an online tool for unpaid family and friend carers. Helping to look after the mental, emotional and physical health of carers. Use the website to find:

Blood cancer charity that supports people and research.

Brightside adult services offer specialist day provision, supported living and activities for 18-35 year old with additional needs

The British Acupuncture Council (BAcC) is a professional/self-regulatory body for the practice of traditional acupuncture.

They aim to give blind and partially sighted people the opportunity to participate in a range of sports.

British Cycling organise bike rides suitable for all types of riders, including families and beginners.

British Gas is a large energy provider to homes and businesses all over the UK

The British Gas Energy Trust is a registered charity which aims to help individuals and families in poverty, suffering or other distress who are struggling to pay their gas and/or electricity debts.

The British Heart Foundation has second hand furniture and electrical goods shops in Newcastle. They’re a national charity that campaigns to protect heart health and fight for better services for heart patients.

BILD supports and protects the rights of people with a learning disability.

The British Nutrition Foundation is a registered charity.  They provide impartial, evidence-based information on food and nutrition.

A penpal website for those interested in writing to penpals in Britain or worldwide.

Provides first aid training, emergency carers support, mobility aids, hospital transport, support for refugees and more.

The British Reflexology Association aims to help promote the practice of Reflexology in Great Britain and abroad.

Register of counsellors and guidelines for depression, anxiety, schizophrenia.

The British Stammering Association (STAMMA) is dedicated to supporting people who stammer.

The British Thyroid Foundation is a charity dedicated to supporting people with thyroid disorders and helping their families and people around them to understand the condition.

The British Wheel of Yoga is a large yoga membership organisation in the UK, committed to promoting a greater understanding of yoga and its safe practice through experience, education, study and training.

The British Wireless for the Blind Fund are a registered charity who provide high quality, easy to use audio equipment which has been specially…

Comparison website and speed app.

Privately, individually owned retirement properties for people aged over 60 years.

is a GP practice in north Gosforth

Brooke House is a care home with nursing.

A tool available to read web pages out loud to make websites more accessible for people with visual impairments, learning disabilities and people who speak English as a second language.

Arts Festival that showcases creativity during the Holocaust.

Brunswick House is a care home with nursing.

Community hub and Methodist worship

is a GP practice in north Gosforth

Building Futures East provide employment support, careers advice, basic skills training and wellbeing support, across Newcastle and food parcels in Walker and Byker.

BuildNE offer free practical courses to help build skills and inspire careers in construction, property maintenance, and civil engineering.

The Business & IP Centre can help you start, run and grow your business.

business support and advice over the phone and webchat

UK charity dedicated to the conservation of butterflies, moths and our environment.

Butterfly Thyroid Cancer Trust is a charity in the UK dedicated solely to the support of patients with Thyroid Cancer.

Buy with confidence is a website that allows you to find businesses which have been vetted and approved by Trading Standards to ensure that they operate in a legal, honest and fair way.

Byker Community Fire Station has community rooms available for use by local groups.

Byker Community Trust is a Housing Association. They support their tenants with: benefits advice, including Universal Credit and tax credits, access to employment support and training.

Byker Hall Care Home offers nursing care.

Short term dementia service run by Newcastle City Council

is a neighbourhood help group run by locals for locals.

Community and Children and Families Hub including support for autism.

Byker Village Bowls Club is open to all bowlers. They encourage those who want to start learning bowls and we compete in two County…

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Cafe-style public discussions on culture, politics, philosophy and science. All events are free.

Subscription-free, postal and streaming service of audio books.

Call Hate Out is a hate crime reporting and support service for young people under 18.

a sheltered housing scheme ran by Anchor Housing

Calm Harm is a free app that provides tasks that help young people resist or manage the urge to self-harm.

Registered charity providing outdoor activity breaks for children and adults with disabilities along with their family and friends.

The Campaign Against Living Miserably (CALM) offers immediate support to men who are down or in crisis.

They inspire everyone to connect and bring communities together across the UK.

Online discussion forum for people who would like to talk about cancer.

Cancer research and information

Keeping fit with your dog by walking, hiking or trail running.

helping disabled and older people to stay in their own homes longer and support people struggling to afford essential home repairs.

Care & Repair England is now closed but their website archive is available to read

Reablement is provided by Newcastle City Council to help with care and support needs.

Care Opinion is an independent non-profit feedback platform for health and care services.

CQC make sure hospitals, care homes, home care, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care.

Care Rights UK help people using care services, their relatives and friends. You can get free, independent advice from their telephone helpline advisers. Email for advice, phone during their opening hours or book a 30 minute appointment using their website.

Website and advice line related to paying for care and protecting your assets.

CareCo are a UK Mobility aids and equipment company with a showroom in Gateshead.

Careershifters is a website that offers practical help to find and move into fulfilling work.

Meal, maintenance and domestic service.

is a Home Care Agency for older people aged 65 years and over or people aged 18 years and over with specific needs.

A Careline alarm is for anyone who could be vulnerable at home, including elderly people, disabled people, and those with health problems.

A telecare company with personal alarms.

Government unit that manages Carer’s Allowance.

for adults caring for adults. It’s a free service, so the person you care for can be looked after if you have a personal crisis

supports carers. They have a telephone helpline, online information and advice, online activities and meet ups to speak to other carers.

The Carers’ Discount Club CarerSmart is a discount club run by Carers Trust.

Caring Hands offer a range of services to older people and physically impaired people living mainly in East End of Newcastle upon Tyne.

Sheltered Housing for people aged over 55.

Short break care and respite for adults with a learning disability or mental health condition.

provide homes to rent in Cumbria and the North East. As well as standard housing, they have an over 55’s independent living scheme.

Assessment and rehabilitation unit at CNTW Trust for people with mental health issues including depression and dementia.

Castleside ward at CNTW NHS Foundation Trust, is a 10 bedded unit for older people with organic mental health problems including dementia.

Global charity that works to end poverty.

Community food bank in West Denton

Retirement properties for people aged over 60 years.

A pop up park in the heart of Newcastle.

The Centre for Ageing Better is a charity working to improve policy, services and society so people can age well. They do this through research, campaigning, and projects such as:

Cognitive Analytical Therapy (CAT) is a psychological therapy, or a “talking treatment”, which is used to treat people who have mental health problems or difficulties in their relationships.

Support for homeless young people from 16 to 25 years old.

Ceroc dance classes

Cestria House is a residential care home with dementia care.

supports people over 55 years, in the East, West and North Newcastle to live independently in the community and to lead happier, healthier lives. They run a wide range of activities for people over 55 years

works with people who are or have been experiencing homelessness, are recovering from addiction or are moving on from offending. They also delivers specialist women’s and family services.

Sanctum consists of safe accommodation for men and women who have experienced domestic abuse.

Campaigning for access to public toilets for those who are disabled, have learning disabilities.

Charis grants help you find and apply for energy support grants and funding

range of activities and services to support families, children and young people such as:

A global  non-profit organisation empowering women and marginalised genders facing abuse.

Checkatrade.com is a website that lists recommended, vetted and monitored trades and service providers.

They provide a list of verified tradespeople who have had their work histories, company details and Job Reports checked and verified, to help you to make a more informed choice about which Tradesperson to use.

Child Benefit Office for all enquiries relating to Child Benefit.

service for separated parents to make financial arrangements for their children. Both parents are responsible for paying for your child’s living costs, even if you don’t live with or see your child.

Childcare Choices is the Government’s help to pay for childcare costs for parents of babies, toddlers and teenagers. Visit the website and answer some…

can support your family to stay on track. You can ask for help with an ongoing problem or get help to prevent one from happening,

Single point of access to mental health services for young people, including those with a learning disability and psychosis.

Support for families and children.

Children’s speech and language team at Newcastle upon Tyne NHS Foundation Trust.

Arts and mental health charity.

Sports and Arts Centre with community activities.

The Chinese Centre North of England also known as CICT open learning centre offers free courses in computers, numeracy, literacy, English language, life and work skills.

Price comparison website.

Chopwell Wood is a 360-hectare mixed woodland on the fringe of Gateshead

Christ Church is an Independent church and reaches out across the City to families, communities and students.

Christ Church is an Anglican place of worship.

International charity working towards a world free from poverty.

Christians Against Poverty (CAP) is a debt counselling charity. CAP will help anyone regardless of their religious beliefs.

The Chronicle Sunshine Fund is a local North East charity that provides specialist and adapted equipment to children aged 0-19 living with disabilities, additional needs, chronic and terminal illness

Church Action on Poverty is a national ecumenical Christian social justice charity, committed to tackling poverty in the UK.

is a Christian Church.

Church in Walkergate

The Church of the Ascension is an Anglican place of worship.

The Cinemas Exhibitors’ Association (CEA) Card helps to ensure cinemas make reasonable adjustments for you if you need them because of a disability. This includes a free ticket for a carer or person accompanying you to the cinema.

Multi screen cinema located on the top floor of The Gate leisure complex.

The Cinnamon Trust works with the elderly and terminally ill people and their pets to protect the treasured relationship between them and try to keep them together for as long as possible.

CitizenAID is a simple, logical system of immediate actions, enabling the general public to save lives at a shooting, stabbing or bombing event.

Citizens Advice offers online information which includes advice and resources and tools.

Citizens Advice Gateshead give advice and help anyone affected by leukaemia, lymphoma or any malignant blood disorder including patients, carers and family.

 

help people with legal, money, energy and other problems. They give free, independent and confidential advice. They are based at City Library and run drop in sessions or you can make an appointment.

Citizens Advice Northumberland provide free, confidential, impartial advice in the North East on a range of issues, including debt, fuel debt, welfare benefits, housing, employment, relationships, etc. It has offices throughout Northumberland.

Citizens Online work to reduce the digital divide and ensure that no-one is left behind in the digital world.

City Church in the centre of Newcastle.

A green space for sports and leisure activities.

Civil Legal Advice offers specialist advice to those on a lower income or benefits.

Retirement housing suitable for people aged 50 or over who enjoy their independence but also want a comfortable and secure environment.

Offer help to enable and support drug & alcohol service users regain control of their finances.

Relationship support

Climb Newcastle is Newcastle’s first dedicated indoor climbing centre. Located in Byker, close to the City Centre, the centre is one of the largest bouldering facilities in the world with something for all ages and abilities. They have dedicated sections of the centre to learn to climb and develop climbing skills.

Club a’Gogo (named after the famous 1960’s Newcastle nightclub) organise monthly music and dance events celebrating the mod culture and musical heritage of 1960s Newcastle.

COCO is an international development charity, based in Newcastle.

They provide sustainable sources of quality education to children living in poor and marginalised communities within East Africa (Kenya, Tanzania and Uganda)

COG Grand Radio is a Christian community radio station based in Newcastle upon Tyne

They broadcast Christian programmes and music over DAB and the internet.

A laundrette service on Heaton road.

Collaborative Newcastle is an innovative new partnership working to improve the health, wealth and wellbeing of everyone in Newcastle.

Combat Stress supports Veterans and Reserves suffering from mental ill-health, specialising in the treatment of PTSD Post Traumatic Stress Disorder, depression and anxiety.

home care and assisted living provider

Comfort House is a general residential care home.

The Communication Support Service can arrange communication support for people who are deaf, hard of hearing or deafblind.

Community Counselling Cooperative (C.C.C.) provides a high quality counselling service to meet the emotional and psychological needs of adults and children living in Tyne & Wear.

Community Grocery Hub Newcastle West is a community grocery store. They provide low cost food for families in Newcastle

Community Integrated Care is a home care agency for  people over 65 years or people over 18 with specific needs.

Newcastle Community Learning Disability team at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust –  provide assessment, treatment and advice for adults over 18 with a learning disability who have complex physical health, challenging behaviour or mental health needs.

The Community of Metros (COMET) is a multinational collection of metro/ mass rail transit systems. They focus on international benchmarking of metro systems .The groups are jointly owned and steered by the various members.

Recycle your leftover paint.

Community Room at Cruddas Park Shopping Centre.

Help with free or affordable clothing including school wear and special occasions.

 

Community Security Trust (CST) protects British Jews from antisemitism and related threats. They provide a confidential service to report antisemitic incidents

Community Transport provide community minibus facilities and provide facilities for local people to donate good quality furniture which can then be made available to others in the community.

Community Transport operate the Hop to the Shops mini bus service. This is a fortnightly minibus service for older people to do their shopping at a…

Movement and dance charity based in NE England.

A comparison website covering broadband to pet insurance.

The Compassion Centre practices Buddhism, meditation and mindfulness. There is a shop and meditation room. Regular classes are held at the Centre and across…

Complaints about Adult Social Care are handled by the Complaints and Customer Relations Team.

Please visit the website below for the full Newcastle City Council complaints procedure.

30 bed extra care apartments, with 1 or 2 bedrooms.

help the poorest communities across the world. They fundraise to help people in emergency and crisis situations.

Sheltered housing for people aged 60 years or over.

Conewood House is a sheltered housing scheme.

A specialist care and support company offering home care and support for survivors of Traumatic and Acquired Brain Injury.

Coniston Court is a sheltered housing scheme.

Connect25 Food Bank delivers food to those who need it in Byker and Newcastle.

Connected Voice, formerly known as Newcastle CVS, is an independent charity which raises the voice of the charity and voluntary sector in Newcastle.

Connected Voice helps adults with care and support needs to get your voice heard. This service is for people who are: ethnically minoritised, over 55 years old, lesbian, gay, bisexual and/or transgender (LGBTQIA+) or have mental health needs or learning or physical disabilities.

Network which works to reduce health inequalities and support people in ethnically minoritised communities.

Rehabilitation service run by Newcastle City Council.

The Consumer Council for Water is the independent representative of household and business water consumers in England and Wales.

Contact, the charity for families with disabled children. They are there to help families feel valued, supported, confident and informed through information, advice, guidance and peer support.

Converge at Northumbria offer free educational campus-based opportunities to those 18 years and over in the community who have/ or are experiencing challenges associated with mental health. Individuals are enrolled on to programmes and become Converge students and part of a supportive and inclusive environment at Northumbria.

supermarket where you can buy fresh or frozen food including fruit and vegetables. You can shop in store or online to have it delivered to your home.

Families information and counselling service.

The Coquet Trust is a Registered Charity, set up to help those with learning disabilities by providing support in the home and in the community.

Local support with emergency food, social activities, community church and charity shop.

Worried about the cost of living, food or energy bills? Contact the Cost of Living Helpline at Newcastle City Council for help and support.

Cowgate Community Centre run various activities and are a children & families hub.

Coxlodge Community Association hosts many different groups that provide activities.

Craghall Residential Care Home is registered for residential and dementia care.

Cragston Court provides specialist nursing care for adults with mental health problems.

Cranlea is a residential care home and provides dementia care.

Creative Central NCL is an arts and culture project funded by the North of Tyne Combined Authority and Newcastle City Council.

Creative Support provide support for people with learning disabilities and/or autism

Home Care Agency for older people aged 65 years and over or people aged 18 years and over with specific needs.

Cricket in all weather venues for older people.

You can report concerns anonymously to Crimestoppers using their online form or freephone telephone number.

This team at CNTW NHS Foundation Trust) provide assessment and home treatment for people over 16 and under 65 experiencing a mental health crisis.

Support for homeless people and people in crisis. They offer training and employment support.

This scheme is for people who have suffered a disaster or can identify a risk to their own or their family’s personal health and…

Crossings Community Group is a music making and learning group for Refugees, Asylum Seekers, Migrants and all other members of the community.

 

 

One of 14 Council libraries.

is a GP practice in Newcastle

Cruse Bereavement Care offer support for bereaved people in the area including one to one meetings, support by email and support groups.

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW) provides mental health and learning disability services.

Curious Arts is a not-for-profit organisation developing LGBTQ+ arts, artists and audiences across the North East of England.

Curious Monkey are a Theatre Company who share stories of marginalised and underrepresented communities, raising awareness of the issues they face by platforming their voices and experiences.

D

provide specialist advice and guidance to neurodiverse young people, adults and their families.

The Daisy Network Premature Menopause Support Group is a registered charity for women who have experienced a premature menopause.

Home Care Agency for older people aged 65 years and over or people aged 18 years and over with specific needs.

Dance City is a place where you can take part, watch and talk about dance.

Day out with the kids is a website for finding fun days out for kids across the UK.

Deafblind UK is a national charity supporting people with sight and hearing loss to live their lives as independently as they want to.

A local support organisation for people who are deaf, hard of hearing, experience balance conditions as well as the deafblind.

The Deceased Identity Protection Service gathers information about people who have died and gives that information to organisations to lower the risk of identity theft and unwanted contact.

online food delivery service to get groceries and take away meals delivered quickly to your door.

Dementia Adventure provide supported group holidays for people living with or caring for someone with dementia. They can arrange your travel, accommodation, activities and meals. You can choose a holiday that suits your needs, such as relax by the coast, walk in the mountains, or explore historic sites.

aim to make Jesmond a dementia friendly community.

Dementia Friends is an initiative run by the Alzheimer’s Society. They provide free awareness sessions to help people understand what it’s like to live with dementia and how you can help to make your community more dementia friendly.

Dementia Matters provides specialist care, support and advice to people with dementia and their families,

Dementia Space is a pop up shop at The Grainger Market focusing on dementia with: information and advice, learning sessions, regular activities

Tip sharing website for those affected by dementia.

Dementia UK is a national charity, committed to improving quality of life for all people affected by dementia.

NIHR DeNDRoN is a network of research collaborators – patients, carers, academics, clinicians and support staff – working together to develop and deliver new high quality clinical research.

Dene Park House Care Home is a care home with nursing.

Denecroft is a small residential care home.

Specialist and emergency help if you are in pain or if you need advice on what to do.

Community Centre in Denton Burn, which runs a wide range of clubs and groups for all of the community.

One of 14 Council libraries.

Ancient woodland to the west of Newcastle city centre.

is a GP practice in outer west Newcastle.

Denton Turret Pharmacy is a community pharmacy in Denton

Denton Youth and Community Project provide Youth and Community Work for various groups for all ages. Activities include: Lunch clubs on Tuesdays 12pm Denton…

Government department responsible for environmental protection, animal health and welfare, food production and standards, agriculture, fisheries and rural communities.

The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. The department administers the State Pension and a range of working age, disability and ill health benefits.

Phone service counselling, based in the US and Europe.

Depression UK offers self help support and chat.

A reservoir managed by Northumbrian Water. Suitable for walking, cycling and angling.

Destiny church meets at the  County Hotel

Extra care housing (assisted living) scheme.

DFDS Seaways is a Ferry Operator.

Diabetes UK has a free telephone helpline. Call or email them for information about diabetes. They have a lots of online information to help you understand diabetes and look after yourself

Diabetes UK (Northern and Yorkshire) are part of Diabetes UK. They run local support services including peer support groups and a facebook chat group

Diagonal Alternatives is an independent care company providing a range of services including: support and nursing at home advice on aids and equipment to…

This group regularly hold Buddhism and Buddhist meditation classes in Newcastle.

Campaigning for equality and an end to discrimination towards people with any disability.

Free digital advice for charities.

supports refugees, asylum seekers and other migrants to get online. Get a device, data and training to help you get online safely.

The Digital Legacy Association gives online help related to records left in your name.

Digital Pathfinders helps SMEs, charities and social enterprises across Newcastle, North Tyneside and Northumberland become more successful and resilient by adopting digital technology.

The Digital Poverty Alliance is a campaigning organisation

Digital UK supports Freeview viewers and channels. We provide viewers with information about their options for receiving terrestrial TV and advice on reception and…

Support to get you online.

Digital Voice is a not-for-profit social enterprise based in the North East of England.

Dignity in dying are a campaigning organisation who are concerned that people have good quality end of life care and control over how they die.

is a GP practice in Newcastle

Dimensions began supporting people with learning disabilities, autism and complex needs out of institutions, helping them lead ordinary lives in their local communities forty years ago.

Dinnington Library is run by volunteers from the Dinnington Parish Council community.

Direct Ferries is a ticketing service for ferry travel.

Home Care Agency for older people aged 65 years and over or people aged 18 years and over with specific needs.

Direct Services, Durham County Council offer an easy to access stairlift maintenance service for local residents, including Newcastle City Council residents. The service provision…

A useful benefits helpline: DLA, AA and PIP>

Disability Equipment Service is a website where you can buy and sell new and used disability equipment.

Free information on Disability Law in housing, community care and welfare and benefits.

Disability North provides information and advice on all aspects of disability for disabled people, their families and carers.

Disability Rights UK produce information, services and products developed by and for disabled people.

Disabled Access Holidays offers a directory of disabled accommodation for people throughout the UK.

gives information and advice about equipment that you can buy to make daily living easier

The Disabled Person’s Railcard is available to disabled people and provides 1/3 off most rail fares across Britain for you and a companion.

Disable Travel Advice offers advice on how you can get about easily as a disabled user whether you’re off on holiday, on a day trip, or looking for an everyday means of travel or transport.

DEC provides emergency relief when there is a disaster or crisis across the world. They work with 15 UK aid charities to raise money quickly, so it can be used to provide direct help and support to people who need it.

Discovery Museum explores life in Newcastle and Tyneside from our renowned maritime and military history to world-changing science and technology.

 

The distrACT app gives you easy, quick and discreet access to information and advice about self-harm and suicidal thoughts.

Divercity Hub is a community hub in Newcastle Upon Tyne. It serves Newcastle as well as the wider community and is inclusive to all regardless of their background, faith or financial circumstances.

DiversityNE support people who are neurodivergent (such as autism, learning disability, Tourettes) to find work.

They are an independent organisation of professionals giving divorce advice and help

DLD Wheelchair Rental provides a mobility hire service which includes wheelchairs, commodes, rollators and bathroom equipment.. Equipment hire and rental is available from 1 week to 12 weeks based around your own individual requirements.

A website to help those who suffer from anxiety and to answer questions about why we suffer.

Volunteering website and resources information.

Doctors of the World is a charity that aims to help people who are having problems getting healthcare.

Doglost.co.uk is a lost and found dog service run by volunteers with a pet database.

Dog welfare charity.

A free and confidential dog fostering service for people fleeing domestic abuse and going into refuge.

Stairlifts and home adaptations.

Douglas pharmacy is a community Pharmacy in Gosforth.

Downsizing Direct .com is a website that offers free advice and practical support on downsizing your home.

Sheltered Housing provided by Your Homes Newcastle.

Drug and Alcohol Social Work Team specialist team at Newcastle City Council. This service is for adults in Newcastle experiencing problems with or affected by drugs and alcohol use. They can assess you to find out if residential rehabilitation is suitable for you. Residential rehabilitation is where you live in supported accommodation and get help to recover from addiction. To use this service you need to be getting treatment or have a specialist assessment with the Newcastle Treatment and Recovery service (NTaR).

Sheltered Housing Scheme run by Your Homes Newcastle.

The DVLA maintain registers of drivers and vehicles in Great Britain. This information helps them improve road safety, reduce vehicle related crime, support environmental…

Dwellbeing Shieldfield is an artistic and inclusive community benefit society and cooperative of Shieldfield residents and community members,

Bereavement services run by Gov.UK

Dying Matters aims to help people talk more openly about dying, death and bereavement, and to make plans for the end of life.

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Online and telephone advice service about housing, retirement homes, home adaptations or care homes.

The Ear, Nose and Throat (ENT) Department at the Freeman Hospital provides specialist services including the Audiology and Hearing Aid Service.

East End Pool has a swimming pool and fitness suite.

Supports women in the East End of Newcastle.

Eastgarth is a supported living accommodation for young people (17 to 28 years old) located in Newbiggin Hall Estate in Newcastle.

Easyhealth is a website for people with learning disabilities where you can find health information with easy-to-understand words, pictures and films.

Stairlift rentals, removals and refits.

Eating Distress North East offer support and face to face counselling to eat better and overcome an eating disorder/s.

The EDF Energy Trust is a registered charity that aims to help individuals and families in need, poverty, suffering and other distress who are struggling to pay their gas and/or electricity debts.

Edge North East provides mentoring to young people involved with serious youth violence and child criminal exploitation.

ESPA offer a range of services for people with autism.

The Elders council of Newcastle is an older people’s forum run by and for older people to support the ageing well in the city agenda.

Eldon Leisure is a city centre facility based in Eldon Square shopping centre. Their facilities include a well equipped gym,  a fitness studio with a wide range of fitness classes to choose from and a climbing wall.  You can also book ten pin bowling, table tennis and soft play.

Shopping Centre in the heart of the city and has over 130 high street names and specialist shops

The Electrical Competent Person website supported by the government provides an easy to use and single information point for people to find a registered,…

Information and guidance on safe shopping and keeping your home safe and how to find an electrician.

Care Home with residential or dementia care.

is a GP practice in Newcastle

Elswick Park has a mixture of shrubbery, mature trees and grassed areas.

Support for residents in Gateshead for food parcels, clothing and a regular event on Fridays.

The Great North Trauma and Emergency Centre for Newcastle is located at the Royal Victoria Infirmary in the city centre.

In a life threatening or emergency situation dial 999 to contact the Fire, Police, Ambulance, or Coast Guard service.

Sets standards for members and supports the transition to an employee owned business.

The Salvation Army’s Employment Plus service offers tailored support to help people become job-ready. They provide one to one support and group sessions.

Support to find employment or manage your employment when you are undergoing mental health issues at work.

Enable Holidays is a specialist overseas tour operator for people with limited mobility, their families and friends.

Provides information and support to people worldwide, raises awareness and helps to fund research for inflammation of the brain.

Energy Saving Trust provides advice on saving energy, renewable energy technologies and reducing carbon emissions.

Help with energy saving and fuel debt advice.

Free language classes and learning support for refugees.

English Martyrs is a Catholic place of worship.

Training to work effectively with people who are learning English as a foreign language.

government information about abuse. What to do if you’re abused, witness abuse, or you’re worried about your behaviour

Online benefits calculator.

Help for those experiencing  fuel poverty.

Eothen Homes is a care home only.

Epilepsy Action exists to improve the lives of everyone affected by the condition.

Epilepsy Action is a local branch of the national charity Epilepsy Action.

The Epilepsy Society work for everyone affected by epilepsy in the UK, through research, awareness campaigns, information resources and expert care.

Equal Arts is a creative ageing charity which provides arts and creative activities for older people and those living with dementia in Gateshead and Newcastle.

Provide advice and support to find an informal way to resolve your complaint of discrimination by explaining your rights under the Equality Act 2010 and advising on the best way to progress your complaint.

The Equality and Human Rights Commission (EHRC) seeks to maintain and strengthen the heritage of upholding people’s rights, valuing diversity and challenging intolerance.

An umbrella organisation.

Check your credit rating

The Chat BOT is an online virtual assistant that answers non urgent queries about equipment to help you to live independently. 24 hours a day 7 days a week

The industry body for the equity release sector.

Gov.UK contact centre and details for the EU Settlement Scheme

EuansGuide.com is a disabled access review website where disabled people, their families, friends and carers can find and share the accessibility of venues around the UK and beyond. The website shares thousands of experiences, helping you to plan activities, days out, short breaks and holidays that suit your needs.

The card entitles you to either reduced cost or sometimes free medical treatment in most European countries.

Home Care agency for older people aged over 65 years and people aged over 18 years with specific needs.

a new style of Cinema in Newcastle

Everyturn Mental Health (formerly Mental Health Concern) provide support for mental health and wellbeing.

Exhibition Park has many facilities including a large playground, outdoor gym, tennis courts, a basketball court, skate park and a lake.

Experian can provide you with a personal credit report and score.

Explore is a lively, ambitious programme of talks, workshops and visits open to anyone with an appetite for learning. They want to stimulate curiosity,…

Our Eye Clinic Liaison Officers are here to help you get the care and support you need as soon as you have been diagnosed with a condition affecting your vision.

The Eye Emergency Department is based in the Ophthalmology Outpatient Department at Newcastle’s RVI.

F

Local cancer support, education and awareness organisation.

Support to access household goods and prams.

Families 1st support people and families in poverty with food parcels, clothing, furniture, mother and baby packs in the northern villages of Newcastle.

Families Need Fathers provides information and support to parents, grandparents and wider family members following divorce and separation.

Families, Friends and Travellers, offer advice and information to Gypsies, Travellers and Roma people

Family Explorers North East is a free service helping families to plan their days out and save money.

Help with parenting and relationships, including grandparents.

The Family Mediation Council (FMC) aims to ensure the public can confidently access family mediation services that offer high quality mediation provided by mediators who meet their standards.

help people having problems in their relationships.

FamilySearch is a nonprofit family history organisation dedicated to connecting families across generations.

Farah Chemists is a community Pharmacy in Benwell.

A centre for Cities and Architecture, situated near Haymarket on Newcastle University’s main campus. They offer exhibitions, workshops and activities with the aim of ensuring everyone has access to a platform to debate the future of planning and architecture.

FastFutures provide online help for young people aged 18 to 24 to prepare for work.

Children and families hub including support for autism.

Fawdon Community Centre is a volunteer run community centre running various activities

Community library run by volunteers.

History society with local and national talks.

provides non-judgemental information and advice about crime. You can send information about a crime anonymously using their website.

Feeding Families is a North East charity that aims to help people who are vulnerable or in need.

A male voice choir.

Fellside is a 20 bedded ward based at the Hadrian clinic in the Campus for Ageing and Vitality grounds.

The Fenham Association of Residents offer many activities from the FAR Community Centre.

is a GP practice in Newcastle

Fenham Library is managed by Newcastle City Council.

Fenham Pocket Park is a small community space for people to meet and relax.

This pool is now permanently closed since July 2019.

A social group that meet up regularly at Fenwick’s The Terrace Restaurant.

Ferguson Lane Community Association provide daily activities for the over 60’s.

Ferguson Lodge Residential Care Home is a care home that provide residential care, dementia care and respite care.

Fertility Network UK provides free and impartial support, advice, information and understanding for anyone affected by fertility issues.

CIC that promotes sustainable living.

Final Fling offers all the info and planning tools you need to make life and death decisions.

Financial standards regulator.

Coordinates crime prevention and has a consumer advice section.

Financial Ombudsman Service helps to resolve financial disputes including concerns with payment protection, mortgages, bank accounts, loans.

The Financial Services Register lists all licensed financial services and individuals who are approved to carry out specific function.

Gov UK Job seekers website.

Search by postcode to find your local milk delivery service. You can get other things delivered too such as butter, eggs, orange juice and milkshakes.

 

Findmypast.co.uk is a family history website, with an ever-growing collection of records that can help you find ancestors and long-lost family members.

Findaway offer practical information, signposting and advice to people who are worried, someone they know is being controlled, scared, or hurt by their partner, ex-partner or family member.

Phoneline advocates can provide  those best placed to support (family, friends and community members) with knowledge and skills needed to effectively support the person you’re worried about

FLOWS is an England wide legal advice service which RCJ Advice Family Legal Team deliver in partnership with Rights of Women, Refuge, Women’s Aid, Resolution family lawyers and the Legal Aid Practitioners Group.

First Step North East helps migrant women living in Newcastle’s West End to take part in opportunities to learn and increase their confidence.

Five Lamps provide a range of services throughout the North East, and help financially excluded people in Newcastle gain access to low cost affordable loans.

Taxi hire company.

Residential Care Home

Flexible Support Options operate care homes  for residents with disabilities. Flexible Support Options provide services for people with: Learning Disabilities Physical Disabilities Complex Care…

Flexible Support Options (Brilan) operates a care home only for 3 residents with disabilities. Flexible Support Options provide services for people with: Learning Disabilities…

Flexible Support Options (The Grove) operates a care home for residents with disabilities. Flexible Support Options provide services for people with: Learning Disabilities Physical…

Mutual aid group in West Newcastle where you can request a food parcel or make a donation to help others.

A partnership organisation championing sustainable food in Newcastle.

The Foods Standards Agency aims to uphold standards for the food we buy.

FoodCycle runs a weekly community dining and community services across the UK

Food recycling – cooking up free tasty meals.

offers free, nutritious cooked meal on Thursdays at 7.00pm

Food recycling – free meals for people who need it. all welcome.

offers free, nutritious cooked meal on Thursdays at 6.45pm

The Foreign Commonwealth Office (FCO) promotes the UK’s interests overseas, supporting our citizens and businesses around the globe.

National organisation that manages forests in England.

Forward Assist peer led support groups and structured diversionary activities provide a service that reduces social isolation and promotes community engagement with other veterans.

Forward with Dementia is a guide to living with Dementia.

Foundations is the national body for home improvement agencies (HIAs) and handyperson services in England.

Charity supplying low cost, pre-loved household items donated by people in Tyne and Wear.

Free confidential drugs and alcohol telephone helpline. Ask them questions and get information and advice for anyone worried about their or someone else’s substance use.

Freecycle is a not-for-profit movement that allows people to donate and receive items in the local area.

Freedom from Torture help asylum seekers and refugees who have survived torture recover and rebuild their lives in the UK.

Freeman Hospital has a range of services

work with you to help prepare you for leaving hospital.

The Freeview service provides free-to-air digital TV channels, radio stations and interactive services through an aerial.

A charity that aims to motivate and support smokers to stop.

Friends Action North East (FANE) support adults with learning disabilities and autism to meet new people and make lasting friendships.

Friends Against Scams is a National Trading Standards (NTS) Scams Team initiative.

The Friends of Jesmond Dene is a charity set up to protect, preserve and improve Jesmond Dene.

A local choir, no experience necessary.

Fulfilling Lives supports people with multiple and complex needs

The Funeral Planning Authority aims to ensure that consumers interests are protected when purchasing a funeral plan.

The Funeral Services Guide aims to provide the bereaved with a practical approach to arranging a funeral, while also coping with the difficult issues associated with bereavement.

FurbdIT collect unwanted devices and IT equipment, refurbish it and breathe new life into it for community benefit.

FutureLearn provides free and paid for online courses from universities

G

Gallery North, based in Northumbria University, is a contemporary art gallery showing both home-grown talent and international artists.

Galop provides hate crime, domestic abuse and sexual violence support services to lesbian, gay, bisexual and trans + victims and survivors by telephone, email, text and WhatsApp.

Gam-Anon is a fellowship of men and women who are husbands, wives, partners, relatives or close friends of someone with a gambling problem who also have been affected by this gambling problem.

A local support group for friends and family of compulsive gamblers.

Gamblers Anonymous holds meetings all over the UK.

GamCare provides support, information and advice to anyone suffering through a gambling problem.

Garden Lodge offers general personal care and support

Gardenworld.co.uk is a website from Vitax (a garden products manufacturer).

The Gas Safe Register provides a single information point for people to find a registered, competent boiler engineer in their area.

Gasbags North East is a group for gay and bi-sexual men and men who are questioning their sexuality, aged 18 and over.

Further education establishment for all.

Gay and Bi Men’s Group.

GCFLearnFree.org creates and provides online learning opportunities for anyone who wants to improve the technology, literacy, and math skills needed to be successful in both work and life.

An arts organisation based in the North East that produces culturally diverse arts with refugee, asylum seeker and ethnic minority groups and across schools.

A service for adults throughout the UK who are Transsexual, Gender Dyshoric, Transgender or those whose lives are affected by gender identity issues

The General Chiropractic Council (GCC) regulates all chiropractors in the UK to ensure the safety of patients undergoing chiropractic treatment.

The General Pharmaceutical Council (GPhC) is the independent regulator for pharmacists, pharmacy technicians and pharmacy premises in Great Britain.

Genes Reunited is a family research site that can help you to research relatives and build a family tree.

Gentle Dusk is an organisation that aims to raise awareness of the importance of end of life care planning.

A virtual reference library of genealogical information for the UK & Ireland.

the Health Visting and Schools Team in Newcastle. They work with families to support children and young people’s development, providing additional support, or information to find more support when needed. Services include:

The Geordie Grandslammers offer opportunities to play Tennis for LGBTQ+ people who want to play in a safe and inclusive environment where they can be their authentic selves with confidence and without prejudice.

They currently meet weekly on a Sunday evening at The Northumberland Club in Jesmond. Contact us or follow us on our socials for more information:

George Street Social is a coffee shop and dry bar. It’s a safe place for people recovering from alcohol, drugs and other addictions. It’s a social hub for meetings as well as workshops, training, yoga, dance, mindfulness or music.

a website where you can find events, shops, restaurants, bars, clubs, theatres and attractions in Newcastle. You can find money off vouchers too.

run computer classes to help you develop and improve your digital skills.

Get Safe Online is an easy-to-understand information website about online safety.

Offers affordable and recycled laptops and pcs if you are on benefits or a broadband deal with Currys.

Gibside is a National Trust property,

A charity supporting people with glaucoma with a regional officer for the North East.

North East public service bus company

Learn digital skills in North Tyneside

Go Smarter, Go Active is a new campaign which aims to get more people across the North East exploring, travelling and enjoying active travel.

A comparison website service offering options from broadband to pet insurance.

Support for people with physical and mental health challenges including brain injury.

Through local and national partnerships, they aim to combat digital and social exclusion across the country.

GoodGym offers volunteers to help with one off tasks at home.

provides an accessible 12 seater minibus for hire by local groups. They also offer monthly shopping and library trips, trips to the coast or countryside.

Gosforth Bowling Club is a lawn bowls club. They offer playing opportunities at all levels, from top-level competitors to ‘social players’ and to beginners.

Camera Club for people interested in improving their digital or film photography skills.

Gosforth Central Bowling Club is a lawn bowls club with 2 greens.

The park is situated in Gosforth, to the north of the city. It lies close to Gosforth High Street and the Shopping Centre and is easily accessible by bus and by Metro.

Gosforth Chess club is a community chess club based on the 1st floor of the Empire Club, Gosforth. Gosforth Chess Club is an inclusive environment and all ages & abilities are welcome. It was voted the English Chess Federation Club of the Year 2022.

An arts venue and cafe which is home to, and run by, Liberdade Community Development Trust.

Gosforth Garden Village Association offer a range of community activities.

Gosforth Leisure Centre has a range of facilities including a pool and fitness suite.

Gosforth pool has a Changing Place accessible toilet. These toilets have equipment is to help you to get on and off the toilet, or to change your continence pad. Such as a hoist, a height-adjustable changing bench and a shower. These toilets have more space so your carer or carers can help you if needed. There is a changing area with screens or curtains to give you some privacy. Visit the Changing Places website  to see the opening times and how access them. You can only access the toilets when the buildings are open. You may need a Radar Key to open the toilet.

One of 14 Council libraries.

is a GP practice in Gosforth

Gosforth Park Nature Reserve includes a lake and woodland.

Gosforth Prayer Hall is associated with Gosforth Resident’s Association (GRA).  The prayer hall is a Mosque with regular prayer times.

 

Government services and information links eg Benefits, household energy

The government is paying people on means tested benefits £900 this year to help with the rise in the cost of living. Means tested benefits include Universal Credit and Pension Credit.

Newcastle’s oldest indoor market, with hundreds of independent shops and local traders.

GrandCare offer home technology so that you can see how your friends or family are managing when you are at a distance from them.

Grandparents Apart UK  is a charitable organisation dedicated to help grandparents keep in touch with their grandchildren following divorce or separation of the children’s parents.

A Facebook group that advises on rights and legal position of grandparents as well as campaigning for change.

Gransnet is a social networking site for the over 50’s. Their website covers many subjects including grandparenting issues.

Grassboots aims to specifically support children who need new or nearly new footwear that will enable them to participate in grass roots sport, outdoor play, school and other activities.

Grassholme Observatory is an accessible facility for visitors to enjoy the iconic scenery and countryside and the superb Dark Skies of Upper Teesdale.

The Great North Care Record is a new way of sharing information about patients between healthcare services.

is a free museum. It has collections from the Hancock Museum and Newcastle University’s Museum of Antiquities and Shefton collection. Highlights of the museum include: a large-scale, interactive model of Hadrian’s Wall, major displays showing the wonder and diversity of the animal and plant kingdoms, spectacular objects from the Ancient Greeks and mummies from Ancient Egypt, a planetarium, children’s play area and a life-size T. rex dinosaur skeleton cast.

They have a variety of groups and activities running at the centre.

Greening Wingrove CIC is a community for Wingrove and Arthur’s Hill. They have a community garden, the Bike Garden, in Nuns Moor Park.

Groundwork provides practical community action on poverty and the environment across the UK.

A national charity that aims to provide mobility and freedom to blind and partially sighted people.

Guide Dogs for the Blind Association are a national charity that aim to provide mobility and freedom to blind and partially sighted people. They…

Sikh place of worship

A disability friendly gym space, purpose built for wheelchair users with physical disabilities aged 16 years or older.

H

Sheltered Housing Scheme managed by Your Homes Newcastle.

Primary school for children with special needs.

Self-contained sheltered housing available for rent.

Hales Group is a provider of home care services.

is a high street bank that offers a range of online, branch and telephone banking services. They also have basic bank accounts for people who are unable to access current accounts. Apply in branch or download an application pack from their website and returned it by post.

Support related to forced marriage and honour based violence.

Forest managed by Forestry England.

Hand in Hand is a project of the Newcastle Central & East Circuit of the Methodist Church, working with the socially isolated elderly and those at risk of becoming socially isolated in North Tyneside and East Newcastle with the help of volunteers.

Home care, respite and companionship.

Harbottle Park was redesigned in 2011 by joining the former St Anthony’s Park and the Allendale Recreation ground.

 

Harbour is a charity providing assistance to individuals and families affected by domestic abuse.

Hartley Court is a mix of properties for people over 55 in Dinnington.  There are bungalows, sheltered accommodation all with level access showers.

They are a sports based social project working in the most deprived areas of Newcastle.

The Hatton Gallery has a permanent art collection on display which includes paintings, sculptures, prints and drawings including the iconic Merz Barn Wall. It also hosts regular family activities, events, exhibitions and Newcastle University student’s work every year. Donations welcome, admission free.

The reserve has a number of public rights of way and permissive footpaths and bridleways and is popular with cyclists, horse riders and dog walkers.

Male violence against women and girls starts with words. If you see it happening, have a word with yourself – then your male friends.

Hazlerigg Community Centre offers a small range of community activities.

Taster programme to introduce you to a career in health and social care.

The Health Champions Network is a community programme supported by Newcastle City Council Public Health, and works across the city to share public health messages.

work to promote engagement, collaboration & innovation to benefit patients and the public.

NHS website to find accurate and trusted NHS healthcare advice across North East and North Cumbria (NENC). All the information has been checked by clinicians, to offer the best advice for parents, carers, young people and health professionals.

healthtalk.org is an online charity where you can find information on a range of illnesses and other health-related issues from seeing and hearing people’s real life experiences.

Healthwatch Gateshead helps everyone speak up about health and social care services in Gateshead.

Healthwatch helps you express your views on health and social care.

HealthWorks support people of all ages to lead a healthier life; from being more active, to eating healthily, giving up smoking, managing diabetes and improving your mobility.

 

offers a free pre paid card to buy healthy food for children under 4 or during pregnancy for people on certain benefits.

Hearing Link Services is part of Hearing Dogs for Deaf People. They provide information and support for people living with hearing loss, their families and friends.

Hearing the Voice is a large interdisciplinary study that looks at the issue of hearing voices and how it affects people.

Hearing Voices Network are committed to helping people who hear voices. There are many explanations for hearing voices. Many people begin to hear voices as a result of extreme stress or trauma.

Heart Research UK funds ground-breaking medical research into the prevention, treatment and cure of heart disease.

The Cholesterol Charity provides support, guidance and education services to healthcare professionals and people and families with concerns about cholesterol.

Heartbroken to Healed community interest company offer support to people affected by loss, grief and bereavement.

International air and private ambulance at Heathrow.

Heaton Church is a Baptist place of worship that also provides a range of community activities through the week

Heaton Community Centre offers a range of regular community activities.

Heaton History Group is for anyone who loves Heaton, Newcastle upon Tyne, UK, and is interested in its history.

Heaton Mosque is a Muslim place of worship.

Heaton Park and Armstrong Park are two of the five parks that make up Ouseburn Parks.

A local club for retired and semi-retired men which offers friendship, companionship, and the opportunity to meet new people.

is a GP practice in Newcastle East

Football club in Heaton.

Community choir.

Helix Arts is a charity based in the North Shields covering the North East of England and specialises in participatory arts activity with diverse communities.

Help for Hoarders offers information, support and advice and to help raise awareness about hoarding, for hoarders and their loved ones.

HelpGuide is a nonprofit mental health and wellness website.

Helpiammoving.com is a free independent advice website for people moving home in the UK.

Home care agency working in Newcastle and Gateshead.

Every September thousands of volunteers across England organise events to celebrate our history and culture. It’s your chance to see hidden places and try…

Hetton Colliery Railway 200 (HCR200) is a registered charity established to promote the educational, cultural and historical importance of the Hetton Colliery Railway.

Hft (formerly The Edward Lloyd Trust) provides support to adults and children with a learning disability and autism. They support adults and children with a range of needs including those with additional complex physical disabilities and those who have behaviour which is challenging

A Council run library.

Highmoor Court is a sheltered housing scheme.

Highways England – the government company driving forward the country’s motorways and main A roads.

Hillsong is a contemporary Christian church.

Represents communities including: Geeta, Kathak and Hindi.

call them in an emergency situation when someone is in danger at sea, the beach or around the coast. They are open 24 hours a day, 7 days a week.

You can apply for a new passport or renew your existing passport online. You can contact them by telephone or visit them in person.

HM Revenue and Customs are the UK’s Tax authority.

HMS Care provide adult care, personal care and 24 hour care

Hoarding Disorders UK is a not for profit Community Interest Company. They give expert advice and practical support for people affected by hoarding, chronic disorganisation and clutter.

research the causes, consequences, and possible solutions to hoarding behaviours.

Park with two parts adjoined to Armstrong Road.

Assisted living or extra care apartments.

A Charity providing respite care breaks for disabled people and their carers.

Holly Court is a sheltered housing scheme.

is a GP practice in Newcastle

Church of England parish church in Fenham.

Catholic Church which runs community activities

An Anglican place of worship.

is a home care agency for  people over 65 years or people over 18 with specific needs.

Home treatment for the housebound.

provides social and practical support for people over 55 years old discharged from hospital.

is a home care agency for people with learning disabilities.

Home care for older people.

Pet transport including: kennels, house to house

The Homecare Association’s mission is to promote high quality, sustainable homecare, so people can continue to live at home and in their community. They…

Sheltered housing for people aged over 60 years to let. Social activities are hosted for residents.

Homeforth House is sheltered accommodation with properties to buy for people aged over 60.

An organisation devoted to promoting and developing the study and practice of homeopathy.

Hospice UK is the charity for hospice care, representing and supporting local hospices across the UK.

HostNation is a befriending scheme, which matches local people with refugees or asylum seekers living in Newcastle and Gateshead.

Hourglass offers support for older adult victims of abuse.

is a housing provider with extra care housing available to rent in Newcastle

gives free confidential advice to anyone experiencing housing difficulties.

Housing Benefit enquiries contact details.

Housing options advice and information.

How Busy Is Toon? is here to help you feel safe and prepared when visiting Newcastle city centre.

is a high street bank that offers a range of online, branch and telephone banking services. They also have basic bank accounts for people who are unable to access current accounts. Apply online, in branch or by telephone

is a home care agency for  people over 65 years or people over 18 with specific needs.

The watchdog that ensures organs and tissue are used safely, ethically and with proper consent.

Humanist society that supports ethical living and death.

Humankind LGBT North East provide support to LGBTQ+ young people aged 11 to 25 through a range of projects across the North East region.

The Huntington’s Disease Association is committed to supporting people affected directly or indirectly by Huntington’s Disease.

Hylton Castle is a historic landmark near Sunderland.

The Hypnotherapy Association is a non-profit making organisation democratically run by practising hypnotherapists.

You can find a therapist near you.

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A road safety charity dedicated to making our roads a better place.

supermarkets where you can buy frozen and fresh food in store or online.

Website tools to help with budgeting and showing information to debt advisors or organisations you owe money to.

Somewhere you can write/leave/post notes to a friend; you can also leave instructions such as passwords.

Free text helpline to talk to someone about any worries. They also offer bereavement support to people effected by suicide.

UK charity supporting Middle Eastern & North African women & girls.

Inclusion North raises awareness of the barriers to inclusion for people with a learning disability or autism and their families, and work to remove them.

award grants to people who have a physical or learning disability or long-term illness and who are in financial need.

provide services for older people including advice, fact sheets and a friendship service and discussion groups.

An IMCA is someone appointed to support and represent a person who lacks capacity who is also faced with certain decisions about: where the…

A particular support service related to the Mental Health Act.

is the information website for people in Newcastle where you can find local information, organisations, events and activities.

Infosound is a free and impartial information service for vision-impaired (blind and partially-sighted) people in Great Britain.

Inner Light Wellbeing provide health and wellbeing workshops to help people who are suffering from mental health conditions due to their personal circumstances such…

Inspire Youth offer play and youth work, mentoring and support across the City five nights of the week.

is a home care agency for  people over 65 years or people over 18 with specific needs.

Organisation mentoring people with a learning disability or autism.

Interactive Development are a specialist provider of services for adults with learning and/or physical disabilities.

The International Bike Fitting Institute (IBFI) is an international organisation developing a global standard for the bike fitting industry.

A church with a difference.

IH Newcastle is an English language school situated in the centre of Newcastle.

works in partnership with schools, charities, organisations and others to support Newcastle’s ambitions to become a multicultural and inclusive city. They’re a not for profit Community Interest Company 

InterpreterNow is an online British Sign Language interpreting service.

IntoUniversity is a charity that provides a local learning centre for children 7 to 18 years old in Walker.

are a patient, carer and public involvement service for health services. Your views are used to help design health services

NHS North East and North Cumbria ICB Involvement team runs the Forum for Newcastle Patients, Members of the Public and Voluntary Sector Organisations

Iris Brickfield is a neighbourhood green space.

A sheltered housing scheme.

IVA.co.uk is an online community for information and advice about Individual Voluntary Arrangements (IVAs).

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J and J Whittaker Chemists Ltd is a community pharmacy in Gosforth

J G Windows is a music store.

Sheltered Housing for people aged over 55 years.

offer free, focused, one to one therapy which helps men understand and recover from a suicidal crisis.

Music school offering private lessons and group music classes for all ages and abilities.

Jarrow Hall is a museum dedicated to exploring the life and legacy of Bede, alongside an Anglo-Saxon farm and coffee shop.

The Jazz Cafe on the ground floor is open as a Cafe by day and a Bar by night. Jazz events are held in either the Black Swan Bar or the Jazz Cafe Mezzanine.

Beginners and advanced classes in latin and ballroom.

Jesmond Choral Group is a local choir.

A Jesmond community based festival held in May each year.

Jesmond Community Orchard holds events and activities to build up an interest in local food growing and care for the environment.

Jesmond Dene is a very popular attraction in the heart of Newcastle.

Real tennis club, indoors – different from lawn tennis.

is a GP practice in Newcastle

A library run by volunteers with a range of activities and events

Jesmond church is a Methodist place of worship.

Anglican Church in Jesmond

Jesmond pool and gym has a swimming pool, fitness suite and activity room.

The JRA is a non-political association set up to support and enhance the quality of life for the residents in Jesmond.

This Church is led by disciples.

Jesmond Vale is a mix of woodland and grassland.

work with ethnic minority communities across Newcastle to prepare for employment.

a charity which campaigns for people to attend screening and for research and a cure.

Help to find a job, set up a business, get back into work and help with certain benefits.

A collaboration between Government agencies, such as DWP, the Disclosure and Barring Service and the Metropolitan Police to prevent fraud.

a not-for-profit housing association, providing affordable homes across the North East of England

Join Dementia Research is looking for people with or without Dementia to help their research.

is a 3 year PhD research project with Newcastle University exploring  the health and social care pathways for LBGTQIA+ people over the age of 18 in the North East

Joining Forces is a veterans support project covering Tyne and Wear and hosted by several Age UK organisations.

Carers UK have developed Jointly, which is a mobile and online tool designed to help people looking after someone

The Joseph Cowen Healthcare Centre provides access to healthcare for people who are street homeless or in temporary accommodation who cannot access mainstream healthcare services.

A charity which provides life-skills and employability training for young people and adults with learning disabilities and complex needs.

Care home with specialist nursing for adults with mental health conditions.

Junction 42 work in prisons and communities across north east England and central Scotland supporting people throughout the journey of custody and rehabilitation.

 

consultancy and business support service. They work with businesses and charities that want to make a positive difference to the community

Telecare system using door sensors and alerts

online take away food and grocery delivery service. There is a charge for this service and delivery costs.

Just Meditation offers drop in online and face to face meditation sessions.

Support refugees and asylum seekers with drop in sessions, English classes and hardship payments

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is a social housing association that rents and sells homes across the North East.

Karma Nirvana run the national Honour Based Abuse Helpline, train professionals, gather data to inform policies and services, and campaign for change.

KD Care services is a provider of home care services.

Sheltered Housing provided by Your Homes Newcastle.

Keith’s coaches supply mini buses and coaches to Newcastle City Council and are available to groups for private hire.

YHN Housing Services @ Kenton manages approximately 5,700 properties in the Kenton, Blakelaw, Fawdon, Gosforth and Woolsington wards of Newcastle.

Kenton Food bank provides low cost emergency food parcels 5 days a week.

Kenton Hall is a care home with nursing.

Council run library with free books, computer access, wifi, events and home delivery service

Extra care (assisted living) apartments. Designed for people aged 70 and over. Provided by McCarthy & Stone there are different size houses available and you can buy meals and care packages.

Kenton Manor is a care home with nursing.

Kenton Park Sports Centre aims to provide affordable, leisure and sporting activities to a wide range of people.

Kerr Pharmacy is a community Pharmacy in Byker

Key fort Group North East delivers packages of care and support to individuals with a range of conditions and/or disabilities – including brain injury, neurological, learning disabilities, spinal injuries, physical and mental health needs.

KeyRing is a national charity providing services for people with a learning disability in many parts of the country.

Kids days out.co.uk is a website that lists attractions and activities for kids all over the country.

Kids Kabin runs mobile trailer workshops for kids in street pottery, cooking, woodworking, and bike repair in areas of Newcastle upon Tyne and Middlesbrough.

The Kielder Observatory is a centre for public outreach in the science of astronomy and physics.

Forest and lake with many facilities for day trips and overnight stays.

Extra care housing (assisted living) scheme.

 

Kind Currency are an organisation that aim to help businesses and individuals to do the right thing and take kind action every single day….

The King’s Castle Church is a multi-ethnic community evangelical Church in Byker.

Jehovah’s Witnesses are Christians from different ethnic and language backgrounds. They hold worship twice a week.

Low cost community grocery store for people in Newcastle

A community centre which hosts a range of activities.

The Kingston Park Neighbourhood Forum was formed to organise a Neighbourhood Plan for Kingston Park and welcomes all residents from all parts of the…

Mainly open grassland with a network of footpaths, kick about area for ball games and play area.

Kinship support family and friend carers, who step up to raise children when their parents can’t. They have an information and advice service and peer support. Email, call or connect with them on Facebook.

Kirkwood Court Care Home is registered for residential care and dementia.

Online mental wellbeing community.

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provide breastfeeding information and support at: face to face meet-ups, on their national Helpline, on their website, by email and social media support groups.

has a range of permanent and changing exhibitions, café, gift shop and play space for children under the age of 5

Lamesley is a 18 bedded ward based at the Hadrian clinic in the Campus for Ageing and Vitality grounds

Language Empire is a national organisation that provide a wide-range of services for companies, organisations, charities, businesses and service providers.

Provider of language solutions, including telephone interpreting, face-to-face interpreting, written translations and British Sign Language interpreting.

is a national and regional network of radio broadcasters and older people who share their knowledge, interests and passions on air.

LaterLife is a UK site designed specifically for people over 50 who want to make the most of later life and those who want to plan and enjoy an active retirement lifestyle.

The Law Centres Network can help you to find legal help in your local area.

The Law Society offers guidance on legal issues.

Sheltered Housing exclusively for over 55’s.

housing plus for people over the age of 55. It’s ran by YHN.

providing easy read health information.

Sports massage service and pilates.

Sheltered housing by Your Homes Newcastle.

Learn to use the internet, set up and use email, use Facebook and more.

Learndirect are a provider of skills, training and employment services. They offer vocational courses and qualifications.

Learning for Life is a registered charity and Northeast provider of education and social care services for children and adults aged 16 plus who have a diverse range of complex needs and disabilities.

Leazes Park has a variety of facilities including tennis courts, a basketball ball court, bowling green, children’s play area and fishing lake.

Leazes Park Angling Association is an Angling Club with qualified coaches and is affiliated to the Tyne Anglers Alliance

An independent and impartial scheme set up to help resolve service disputes with legal service providers and claims management companies.

is a church in the West of Newcastle. It runs activities and an emergency food parcel collection point for Newcastle West End Food Bank

Leonard Cheshire is a national charity supporting disabled people.

Let’s Talk is a resource for individuals and supporting charities and organisations to access help and support to those in need to access available grants and benefits.

Let’s talk Newcastle is the official engagement platform for Newcastle. Get involved and actively shape the future of our city.

A social group based in Newcastle upon Tyne to bring together the LGBTQIA + community to chat, network and take part in a range of activities and social events.

They run events such as coffee mornings, film clubs and social evenings.

LGBT+ Switchboard helpline is a one stop listening service. It’s a safe space for anyone to discuss anything, including sexuality, gender identity, sexual health and emotional well-being. They support you to talk things through and explore the right options for you.

Liberdade is a Community Development Trust that works with people with learning disabilities and autism in the North East of England.

Liberty is a human rights organisation.

LibraryThing is a cataloguing and social networking site for book lovers

Life is a science, nature and space centre with an interactive and fun environment for families and professionals.

Life Coach Directory is a website that offers access to qualified professionals that can help with anything from family/parenting support to career coaching and health awareness.

Life Vineyard Church in three venues for services and prayer.

A personal alarm system that enables people to remain independent at home.

is a home care and supported living agency for  people over 65 years or people over 18 with specific needs.

 

 

Lifting Neighbourhoods Together support the development of community-led groups and provide 1-1 support through a Neighbourhood Team.

Lincoln Healthcare Group is a home care agency for  people over 65 years or people over 18 with specific needs.

Lincrest Court is a sheltered housing scheme.

Lindisfarne House is a care home with nursing.

LinkedIn is a professional network.

The Links Art Gallery is an art gallery which stocks a wide range of quality art and craft with the emphasis on work by North East artists.

Linskill Healthy Walks will provide organised Health Walks involving the local community in healthy exercise to improve their health and fitness levels.

Nusha Claire, founder of the Newcastle Taoist Centre, runs classes.

Listening Books is a charity for people who find their illness, disability, learning difficulty or mental health impact on their ability to read the…

The Little Theatre Gateshead is home to the Progressive Players, an amateur dramatic group who perform ten plays every year.

Livability provides independent supported living for people with a learning disability and/or autism.

Live Theatre is a writing theatre based in Newcastle upon Tyne, which works with writers to transform ideas into performance.

Living Ambitions provides independent supported living for people with learning disabilities and/or autism.

The Living Streets mission is to achieve a better walking environment and inspire people to walk more.

 

LLoyds Pharmacy is a UK pharmacy where you can: Buy a selection of independent living aids from their catalogue. You can also order a…

is a high street bank that offers a range of online, branch and telephone banking services.

London North Eastern Railway (LNER) is the operator for the East Coast Line.

The Local Government Ombudsman looks at complaints about councils and some other authorities and organisations, including education admissions appeal panels and adult social care providers (such as care homes and home care providers)

Supporting women with cancer.

An online store partnered with Tesco to deliver your shopping in zero-waste packaging.

Lowry Ward is for acute admission of women over 18 years old in a mental health crisis.

UK charity dedicated to lymphoma – the most common blood cancer.

Lynnwood is a four-bed care home run by Swanton Care.  They provide tailored support to those with learning disabilities, autism, and other complex needs….

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Information and internet access for cancer patients.

Macmillan Cancer Support support people affected by cancer with information and practical help.

Macmillan Support Services include an Information and Support service, a Befriending service and a Bereavement support service. All services are accessible to anyone affected…

Supports people with macular disease through advice, support and research.

Madina Masjid is a Muslim place of worship.

A drop in for people affected by cancer, including family and friends.  Kitchen and gardens.

The Mailing Preference Service (MPS) is a free service to enable consumers to have their names and home addresses in the UK removed from lists used by the marketing industry.

Make a Change is a free programme for anyone over 18 who is concerned that they might be hurting, scaring or controlling their partner; or for partners and family affected by this behaviour.

is a free employability service for unemployed people over 18, who live in Newcastle,

Training programme to influence people’s positive behaviour towards their health and wellbeing.

Community project in the west end of Newcastle to provide opportunities to learn, play and listen to music.

MAN v FAT Football is a football league for men who want to lose weight. You can join a community of people to enjoy football, lose weight and get healthier.

Are you struggling to deal with domestic or sexual abuse? Do you feel you have no-one to talk to about it? If you are…

MANE give free and impartial benefits advice to people in Walker and Byker.

 

The ManKind Initiative is a national charity with a helpline for male victims of domestic abuse.

Sheltered Housing provided by Your Homes Newcastle.

provide free end of life care to people with terminal illnesses in their own homes, or their Newcastle hospice. They also have bereavement and befriending services.

The Marine Conservation Society fights for the future of our ocean through people-powered action.

Marriage Care are a national charity offering professional relationship counselling.

Martha and Mary’s offer a warm space with tea, coffee, and light food. They also have a meeting room with WiFi, Computer and Printing…

Affiliated to the Protestant Church of Germany

A drop in centre for homeless people and people in need with a cafe.

Mary’s Place is a Winter Wellbeing Hub. They’re a warm welcoming place to spend time in Newcastle. They offer a range of support such as hot drinks, free wifi, place to charge your devices, information, advice and more. Visit Newcastle.gov.uk to see what’s available at this hub.

Mascot House is a sheltered accommodation scheme for Chinese people over the age of 60.

A charity that provides information, advice and training on maternity rights in employment, benefits and access to healthcare, and influences policy makers.

Mature Times is a free newspaper for the over 50s. It contains articles on lifestyle issues that may be of interest to older people.

The ME Association (The MEA), funds and supports research and provides information and support, education and training.

Meals delivered to your door, seven days a week. Useful in an emergency or if you find cooking difficult.

Media Savvy’s core purpose is to promote education, employability skills, creativity and in some cases, also recovery and rehabilitation to some of the most marginalised groups and individuals in our region.

Medicentre Chemists Newcastle is a community Pharmacy in Jesmond.

This is a dedicated Medicines Information Helpline for the patients of the Newcastle upon Tyne Hospitals NHS Foundation Trust.

A website that allows you to meet new people who share your interests through online and in-person events.

Melton House provides nursing care.

Memory Assessment and Management service (MAMS) at CNTW Trust offers a comprehensive assessment and diagnosis of memory difficulties.

Men’s advice line for those experiencing domestic violence.

Men’s health forum.

is a national charity supporting those affected by learning disabilities.

Independent website providing information about the menopause.

A project which aims to increase social connections and belonging for men; particularly those who are at greater risk of becoming socially isolated.

Support for people who use BFL to communicate and have a mental health problem.

Peer support for people with mental health issues.

A national charity that carries out projects and research with the aim of changing our understanding of mental health problems and improve the nation’s wellbeing.

Mental health matters offers registered care housing, support housing and employment support for people with mental health concerns.

The Recovery Support Team support Your Homes Newcastle (YHN) tenants with mental health problems in the community to live as independently as possible.

There are 12 dedicated rehabilitation flats and 4 crisis flats for people with mental health concerns in Newcastle.

help adults with a mental health diagnosis who are open to secondary care (for example, people who have a community psychiatrist) and their carers. They can arrange assessments of need under the Care Act for adults with a mental health diagnosis and their carers…

Home Care Agency for older people aged 65 years and over or people aged 18 years and over with specific needs.

Merton Lodge x NE14 (formerly Merton Lodge Community Centre) is a community space, food hub and wellbeing hub. They run various services and activities…

provides homes to rent in the North East of England. This includes supported housing to help older people live independently. They also have care homes that can support people with care needs such as dementia, nursing care, residential and respite care. Visit their website to see what housing is available at the moment.

Crime and terrorist incidents are coordinated through the Met police.

Modern art gallery in Middlesbrough

Telephone helpline for asylum applicants or refugees. Get advice about the asylum process, help to make claims for support or adapting to life in the UK.

Refurbished sheltered housing provided by YHN.

Care home with nursing for adults with mental health conditions and complex medical needs.

Mills Pharmacy is a community pharmacy in South Gosforth

Mind UK offers mental health support. They have 2 telephone helplines and online information:

Offer mindfulness courses and events.

MINE is a group of parishes working together to serve Byker and Walker

Minor Adaptations Service for Newcastle City Council.

Mirthy is an online platform for professional public speakers, often retirees themselves, to provide online talks to older adults in the comfort of their homes.

Mobilise is a free online service for unpaid carers in the UK. You can connect with other carers, share tips, get support and learn from other carers by browsing the Mobilise library.

Mobility Plus are an independent living aid retailer. They provide walk-in showers and baths with installation. You can view their products online or request…

Free, confidential, 24/7 UK national Helpline.

Molineux Pharmacy is a community pharmacy in Byker.

The Money Advice Trust is a national charity, helping people across the UK to tackle their debts and manage their money with confidence.

The Money and Pensions Service (MaPS) brings together three financial guidance bodies: the Money Advice Service, The Pensions Advisory Service and Pension Wise.

Money Claim Online (MCOL) is HM Courts & Tribunals Service Internet based service for claimants and defendants.

Money Helper provides free, unbiased independent money and benefits advice.

give debt and money advice to vulnerable people who live in Newcastle upon Tyne

Moneysupermarket.com is a price comparison website that helps you to find the best prices for various financial products including:- Car, Home, Travel and Life…

Moneywise Credit Union Ltd is a credit union where you can save money and get low cost loans

Monkchester Community Centre hosts a range of regular community activities.

Sheltered Housing provided by Your Homes Newcastle.

Monkwearmouth Station Museum is now permanently closed.

Job searching website.

Sheltered housing run by Your Homes Newcastle.

Moor View is a residential care home for people with disabilities and learning disabilities, ran by Percy Hedley. They offer conductive education, therapy, and…

Moorfield House is a care home with nursing.

 

 

Allotment plot located on the Town Moor off Fenham Hall Drive.

More than Grandparents provides holistic support to kinship carers and their family including advice and support, peer support, training, social activities, food support, children’s groups and activities, wellbeing support and counselling.

supermarket offer telephone food ordering and doorstep delivery, shopping in store or online

Motability is a charity which provides mobility solutions for disabled people.

a company that helps people who hoard to declutter their homes.

Mother Other is an arts organisation and collective network made of  North East care givers and carers interested in the arts

The Motor Neurone Disease Association is a charity in England, Wales and Northern Ireland that focuses on improving access to care and support, research and campaigning for those people living with or affected by MND.

Sheltered housing run by Byker Community Trust.

The Mouth Cancer Foundation supports those who suffer from mouth, throat, and other head and neck cancers

an employability programme for people with a health barrier, disability, additional learning need or autism. Helping them to get into employment, training or volunteering.

Arts development organisation with the aim of building a hub for puppetry and visual theatre in the North East of England.

City Centre park in Sunderland

MS Society Newcastle and Gateshead group is volunteer-led. They provide support and social opportunities as well as signposting you to the most useful information.

Multaka North East England is a project for people from a migrant background to volunteer and engage with museums.

 

The Music Appreciation Group are a small group of men and women who meet every week to listen to a wide range of music, mainly classical.

An online digital resource to create your own musical memory toolkit.

My Decisions is a website that can help you plan ahead for your future treatment and care.

is a Home Care Agency for older people aged 65 years and over or people aged 18 years and over with specific needs.

My House of Memories is a project and app  from The National Museums Liverpool developed to help carers and health and social providers deliver a positive quality of life experience for people living with dementia.

My Living Will aims to help individuals and professionals understand and take decisions about care towards the end of life.

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Narcotics Anonymous (NA) is for people who have a problem with drugs. They can help you to get and stay clean. They have a telephone helpline and regular face to face and online meetings. The group is run by recovering drug addicts. Their meetings are open to people who are still taking drugs and people who have stopped. Family members and carers can also attend. Visit their website to find your local meeting. You don’t need to make an appointment, you can just turn up to a meeting.

The NAFD represents the interests of the entire spectrum of funeral directing businesses – including independent businesses, the Co-operative and major funeral groups.

National charity that supports parents, people with a diagnosis of autism and professionals who support and advise people with autism, including school teachers.

The National Careers Service can help you with your career, learning and training choices.

The National Centre for Accessible Transport is an organisation that works directly with disabled people, disability organisations, transport providers and policy makers to make transport more accessible for people who identify as disabled.

 

The National Council for Hypnotherapy holds a register of independent Hypnotherapists in the United Kingdom and strives to maintain the highest standards among its members.

The National Council for Palliative Care (NCPC) is the umbrella charity for all those involved in palliative, end of life and hospice care in…

Information and advice about volunteering and working with volunteers.

National Debtline are a debt advice charity providing free, confidential, independent advice.

National Express is a UK wide coach travel operator.

The National Garden Scheme opens beautiful private gardens to raise money for charity.

Contact details for gas safety and emergencies in the UK.

The National Glass Centre has a changing programme of glass exhibitions and you can watch artists at work.

The UK National Innovation Centre for Ageing brings together business, academia and the public to stimulate innovation of products and services for older people.

have lots of ways to get involved in health and care research. Patients, carers and the public can get involved

research facility in the Campus for Ageing and Vitality, Fenham you can take part in a research study, including extended hours, video consultations and virtual trials (where you don’t need to attend in person). Parking is available.

National Insurance telephone enquiries

National Rail Enquiries are the provider of customer information for all passenger rail services on the National Rail network in England, Wales and Scotland.

NRPSI is the UK’s independent voluntary regulator of professional interpreters specialising in public service.

NRAS is the only UK patient organisation focusing specifically on rheumatoid arthritis. Their freephone helpline staff answer queries on any aspect of living with rheumatoid arthritis from medications and procedures, to being newly diagnosed or struggling with claiming benefits.

is a social organisation for all women. They offer local group and online meetings for conversation, friendship and fun.

is a high street bank which offers a range of online, branch and telephone banking services. They also have basic bank accounts for people who are unable to access current accounts. Apply online.

Society which focuses on the natural world.

is a high street bank which offers a range of online, branch and telephone banking services.

Test organisation

NE Youth provide youth support and infrastructure support to community groups. They have trained youth workers offering free information, advice & fun activities to young people aged 13-19 years.

is a Talent, Casting and Recruitment Agency and a Wellbeing Hub in Newcastle

supports people with addictions, substance use or misuse problems including alcohol, drugs and gambling.

NEFirst Credit Union is a “not for profit” financial organisation that provides affordable savings and loans accounts for its members at various rates of interest.

What to do if you have problems with noisy neighbours.

A group for stroke patients, carers and those interested in stroke research.

NETA is a charity which aims to support people with aphasia and their families in the North East.

Support for children and families affected by Autism.

New Beginnings provides support to adults with learning disabilities to live in their own homes and participate in the community.

New Prospects support people to live the lives they choose, whether they need support 24 hours a day or just a few hours a week.

Writing and creativity organisation.

A Council library based in Trevelyan Court.

Newburn Activity Centre offers a range of activities including: over 50s sessions, football, dancing and adapted bikes.

Council run library.

is a GP practice in outer west Newcastle

Newcastle ACA (Amateur Cinematographers’ Association) is a meeting place for those interested in the art of moving pictures.

An apostolic place of worship.

Arts, culture and music venue.

Newcastle Buddhist Centre is a community of practising Buddhists, part of the worldwide network of the Triratna Buddhist Community.

The Newcastle Careers and Guidance Team (previously known as Connexions) offers careers information, advice and support to young people up to the age of 19 who do not have an Education Health and Care Plan (EHC plan)

information and support for carers in Newcastle.

Norman fortress open to visitors.

14th Century cathedral which is a Safe Place and a hub of activity and music.

Newcastle Central Community Fire Station has community rooms for use by local groups.

Newcastle Central Mosque is a Muslim place of worship.

A charitable organisation supporting Chinese people living in Newcastle.

Newcastle City Council operate many services across the city, including rubbish collection, council tax, parking services, social care, social housing, libraries and leisure services.

Newcastle City Council have services to help you cycle with confidence.

The Prevent service aims to keep protect people from being drawn into terrorism or becoming radicalised.

For deaths in Newcastle upon Tyne you must register the death at The Register Office.

Newcastle City Council, Council Tax enquiries.

Newcastle City Guides run a seasonal  programme of guided heritage walks around Newcastle city centre and suburbs.

Newcastle City Learning delivers learning and training across Newcastle.

Newcastle City Learning offer a range of courses and qualifications for adults with learning difficulties, visual or hearing disabilities.

The City Information Hub and Library offer library services, events and activities, computer access and more.

Newcastle city library and community hub has a Changing Place accessible toilet. These toilets have equipment is to help you to get on and off the toilet, or to change your continence pad. Such as a hoist, a height-adjustable changing bench and a shower. These toilets have more space so your carer or carers can help you if needed. There is a changing area with screens or curtains to give you some privacy .Visit  to see Visit the Changing Places website the opening times and how access them. You can only access the toilets when the buildings are open. You may need a Radar Key to open the toilet.

 

 

 

Newcastle City Loan Equipment Service (NCLES) provides equipment to help with your daily living and nursing needs at home. This is a free service. You borrow equipment for as long as you need it. When it’s no longer needed they will collect the equipment, clean it and reuse it.

Newcastle was recognised as a City of Sanctuary in 2014. Our city welcomes people seeking sanctuary. While those seeking asylum have no choice over…

Newcastle Climbing centre is a Rock climbing gym and climbing centre in Byker for use by adults and children aged 5 and over.

Newcastle College offers courses and training for young people and for adults. They also offer workplace training and apprenticeships.

 

Newcastle Community Asset Trust (NCAT) are a local charity that manage and support three community centres in Newcastle. Blakelaw Community Centre, Cowgate Centre and Fawdon Community Centre.

 

a low cost social supermarket. They help people on a low income save money on food bills.

The Newcastle Community Pantry is a low cost social supermarket helping people on a low income save money on food bills.

a low cost social supermarket in Walker. They help people on a low income save money on food bills.

provide specialist rehabilitation to people after a stroke in their own homes and in the community

Newcastle Continence Service provides a home delivery service and a specialist nurse service for people with continence issues.

Newcastle Cycling Campaign lobbies for better provision for cyclists in Newcastle.

Newcastle Dance Centre & Performing Arts Academy teach children from 3yr to adults in all styles of Dance,Fitness & Performing Arts.

Newcastle Deaf Centre runs clubs, social gatherings and wellbeing sessions.

The Newcastle Diabetes Centre has different clinics to help people manage their diabetes effectively.

Manages the system of probate when someone dies.

The Newcastle Dog & Cat Shelter reunites lost animals (cats, dogs and small animals) with their owners and finds new homes for animals that are no longer wanted.

They rescue & rehome thousands of animals every year

The Newcastle User Carer Forum is for adults who support someone in Newcastle who uses drugs, alcohol or both. At the forum you can talk about your experiences and get your voice heard. You can chat to other carers and raise any issues that you have.

An NHS team that will work with your GP practice.

An inclusive running club which welcomes all, with an emphasis on LGBTQ+ communities and their allies.

support the people who live in Newcastle upon Tyne to get into employment.

Federation of GPs with GP practices as members.

Health Determinants Research Collaboration’s (HDRC) are nationally recognised centres of ‘research excellence,’ based in and led by local government. Newcastle City Council and Newcastle University collaborate together for Newcastle upon Tyne HDRC

Service for adults over 18 years who are homeless or in danger of homelessness with mental health concerns.

website where you can search and apply for social housing in Tyne and Wear. You can find information about housing options that can help you to live comfortably and independently in your current home.

 

 

NIDAS offer support people experiencing domestic violence and abuse in Newcastle. This includes a women’s refuge, outreach and support for people at high risk of harm.

Assistance flying from and to Newcastle airport – supporting your mobility to fly.

Language school that teach English and other languages.

Library services in Newcastle are delivered through a network of 14 libraries.

Home delivery service for people who are ill or have a disability.

Community Male Choir

is a GP practice in Newcastle East

A south Asian food, music and culture festival

Newcastle Neighbourhoods is all about working together to discover, connect and mobilise our neighbourhoods. They run regular Networking events to connect people across the health, social care, voluntary, community, housing, sport, leisure, uniformed services and social enterprise sectors.  All who work or volunteer in these sectors you are welcome to attend.

Newcastle North East Community team at CNTW Trust provides an assessment and treatment service for adults over 18 and under 65 who are experiencing difficulty with their mental health.

Newcastle Older persons Community treatment team at CNTW Trust offer support for people who need more specialist or intensive mental health help than their GP or other health worker is able to give.

A LGBTQ+ friendly football club for players in North East England.

They are a member of the The GFSN (Gay Football Supporters Network) Supported by the Newcastle United Foundation 

Parkrun organise free, weekly, 5km timed runs around the world. They are open to everyone, free, and are safe and easy to take part in.

Pickleball is a new sport to the UK- and played mainly by the over 50s- and is a “cross” between tennis, badminton and table…

offer help and advice to people who rent or would like to rent a home in Newcastle. They also help landlords

supervises and supports people who have been in prison and are being released back into the community. This is the contact centre for the North East

Newcastle Psychiatric Liaison team (CNTW NHS Foundation Trust) provide assessment and treatment for patients over 18 admitted to the RVI, Freeman and Cherryburn, based at the Campus for Ageing and Vitality

Newcastle Racecourse host race fixtures all throughout the year and is also a venue for all occasions.

Newcastle Ravens is a LGBTQ+ Friendly rugby club. Established in 2006 to encourage gay people to play and enjoy the sport of rugby.

Newcastle Reform Synagogue is a Jewish place of worship.

Music venue at the Royal Grammar School in Jesmond.

is a group of organisations who make sure adults with care and support needs are safe from abuse and neglect.

Scooters and wheelchairs are available to get around Newcastle.

The Stop Smoking Service can help people living, working or registered with a GP in Newcastle to quit smoking. Take the first step by contacting them.

The Newcastle Support Directory is where you can find children’s, families and special educational needs services in Newcastle

The Newcastle Tawheed Islamic Centre is a Muslim place of worship.

Support Group for people with Thyroid conditions.

Newcastle trampoline park and gym offer a fitness gym which includes cycling, and trampolining for all the family.

Newcastle Treatment and Recovery (NTaR) Drug and Alcohol Service is a community drug and alcohol service for anyone in Newcastle experiencing problems with or affected by drugs and alcohol. Support is available for people of all ages and with all substances.

The University of the Third Age (U3A) provides the chance for retired and semi-retired people to come together and learn together.

is a professional football club that plays in the Premier League.

Newcastle United Foundation supports the community with free football and health and wellbeing sessions.

The Newcastle United Football Club Museum features photographs and memorabilia from across the years. For an extra charge you can have a guided tour…

offer undergraduate and postgraduate degrees.

INSIGHTS Public Lectures take place at Newcastle University and are free and open to all. The aim is to offer a programme that will inform,…

King’s Hall Lunchtime Concerts and student concerts take place every Thursday and are free to staff, students, and members of the public.

The Chaplaincy holds information about places of worship across Newcastle and neighbouring areas. There are chaplains who support and coordinate information for a number…

Information and advice for all current and prospective students of Newcastle University.

The Newcastle upon Tyne Hospitals NHS Foundation Trust is the organisation which runs the two main hospitals in Newcastle; the Royal Victoria Infirmary (RVI) and the Freeman Hospital.

The Molineux Street Urgent Treatment Centre helps patients with minor injuries and illnesses.

Ponteland Road Urgent Treatment Centre offers a service for patients with minor illnesses or injuries.

The Westgate Urgent Treatment Centre helps patients with minor injuries and illnesses.

Handball helps you keep fit and is for all age groups.

Practical support for people with sight loss.

give benefits advice and support to people who live in Newcastle and are in one of the priority groups, such as over 65 years old

Newcastle Adult West Community team provides an assessment and treatment services for adults over 18 who are experiencing difficulty with their mental health and living in the West Area of Newcastle.

is where you can get food when you are in a crisis situation. You will need to be referred to them by one of their partner agencies.

Newcastle Women’s Aid provides advice, help and support to women and children who are experiencing, or affected by, domestic violence and abuse.

is the free school holiday activity scheme in Newcastle for 4 to 16 year olds. Children can take part in a free sport, or creative activity and enjoy a free meal

What’s going on in Newcastle and Gateshead, plan your visit, safety during the coronavirus pandemic.

organisation that operates public transport across Tyne & Wear including the Metro and concessionary travel passes.

Nexus TaxiCard offers convenient and affordable transport for some people with restricted mobility.

Online advice and guidance from the NHS on health conditions, care and how to access health services.

NHS 111 and NHS 111 online is the free telephone service when you need medical or dental help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

The NHS app allows you to access your health information, contact your GP or Healthcare provider, manage prescriptions and appointments and more.

Organ donation and how the law works.

help with health costs for people on a low income, receive benefits or have certain medical conditions.

is a free check in and chat telephone service

NHS Disablement Services Centre at the Freeman Hospital, is the centre for:

  • amputee rehabilitation and prosthetic limbs
  • wheelchair and special seating: this includes wheelchair repairs
  • artificial eye services

They work with patients, their family and carers in Newcastle and across the North East to help with mobility, comfort and support.

Newcastle Talking Therapies is a free short term talking therapy service for people over the age of 16, living in Newcastle. You can contact them directly to get help to improve your mental wellbeing

information website where you can find out more about: pregnancy, babies and toddlers

NICE provide guidance for the public on various health conditions on their website including advice on supporting people with dementia and their carers.

Emergency accommodation for young people in the homes of local volunteers on a night-by-night basis

A zero waste and refill shop providing sustainable and largely plastic free homeware and personal goods.

Newcastle taxi company.

Nordoff Robbins works to bring music therapy to schools, care homes, hospices, hospitals, mental health services, and brain injury units.

North Benwell Youth Project is a youth centre which offers a variety of activities. This is their current timetable: Mondays Inter lads’ group 4.30pm…

NAPI works to raise the profile of parent and toddler groups in the city and increase the amount of support.

is the local ambulance service. They also run Accident & Emergency 999, NHS 111 and patient transport services.

Provide advice on access to public transport and alternative travel options for people who are advised to stop driving or unable to drive.

A multi-agency collaborative with the aim of reducing incidence, impact & stigma of suicide and self-harm across North East & North Cumbria

Charity supporting individuals and families with autism.

The North East British Sign Language website puts you in direct contact with professional sign language interpreters working in the North East.

North East Chinese  Association has a community centre that provides activities for local elderly Chinese people.

North East Community Link is a not-for-profit organisation that supports disadvantaged local people in need by supplying them with essential furniture.

provides counselling services in Gosforth and Gateshead.

North East Dance deliver dance and fitness across the North East in schools, community venues and leisure centres.

North East Drive Mobility is a service that helps people to retain or regain independence as drivers and passengers. North East Drive Mobility provides independent assessment and advice to people with a medical condition, or disability, which may affect their ability to drive, or use a vehicle as a passenger.

Express Yourself: North East Festival of Languages is an annual event celebrating the diverse languages, cultures and communities in the region.

 

 

The North East Film Archive is an independent charity which collects, and preserves the moving image heritage of the North East of England.

Community choir singing gospel and other genres.

North East Hongkongers Club aims to build a thriving Hong Kong community in North East England.

North East Law Centre provide free legal advice to people on low incomes and organisations.

North East NHS Complaints Advocacy provide you with practical support and information if you want to make a complaint about a North East NHS service you or someone you know has received.

North East NHS Independent Complaints Advocacy (ICA) can help if you feel you have not had the service you expect from the National Health Service (NHS) and want to complain.

The new Integrated Care System (ICS) will strengthen existing partnerships between local health and care organisations. Led by the Integrated Care Board.

The North East Older Lesbian Network aims to provide a contact and supportive social network, amongst women who identify as lesbians aged 40 and over in the North East.

North East Refugee Integration Support and Employment – NE RISE – is a service for newly* recognised refugees across the North East of England

North East Regional Cyber Crime Unit (NERCCU) works to protect our communities from serious and organised crime.

North East Solidarity and Teaching (NEST) run free English language classes for refugees and asylum seekers from all backgrounds and of all ages.

North East Wilds is a not-for-profit organisation aiming to get people of all ages spending more time outdoors and immersed in nature to improve their mental health and wellbeing.

North Kenton Park is mainly grassland, making it great for a kick-about, with a good network of footpaths and informal recreation areas.

delivers low cost food parcels, toiletries and baby items to people across Newcastle.

North of England Refugee Service (NERS) support asylum seekers, refugees and people refused asylum

North of Tyne and Gateshead Diabetic Eye Screening provide screening programmes for Health services and screening events for the public who don’t have access to diabetic eye screening.

The North of Tyne Combined Authority (NTCA) is a partnership of three local authorities: NewcastleNorth Tyneside, and Northumberland and a directly-elected Metro Mayor.

North of Tyne Triage team (CNTW NHS Foundation Trust) work across Newcastle, Northumberland and North Tyneside and support people detained under Section 136 of the Mental Health Act who are over the age of 14.

The North Regional Association For Sensory Support represents the interest of people who are Deaf, Deaf/Blind or have a significant sensory loss, throughout the region.

Carers support for residents of North Tyneside.

North Tyneside Employment and Skills provides Adult Learning, Career Education and Advice and Employability projects to residents.

VODA is a charity providing advice, training, information and support to volunteers, voluntary and community groups working in North Tyneside.

Northbourne youth initiative (NYI) are a youth and community project supporting the needs of children, young people and the wider community.

They deliver activities 6 days a week to educate, support and encourage positive personal and social development opportunities.

 

Northern Cancer Voices is a group of volunteers and health professionals that give their views on cancer services.

The Northern Gallery for Contemporary Art presents changing exhibitions of new work by artists from around the world.

Northern Gas Networks are the gas distributer for Yorkshire, North East & northern Cumbria.

The aim of the Charity is to make life better for those diagnosed with head and neck cancer and to heighten awareness of the disease.

Support with developing your skills and looking for work.

LGBT community church that meets at St James’s URC.

Private tuition in a wide range of instruments.

Register with Northern Powergrid if you want priority during a powercut.

Northern Pride provides a strong and positive LGBT voice in the North East. They host the annual Pride event in Newcastle and a series…

Northern Print is a studio, gallery and education space all dedicated to printmaking.

Northern Rail provides local and regional train services across the north of England calling at over 500 stations.

Northumberland, Tyne and Wear NHS Foundation Trust runs this service for people who experience persistent confusion and/or discomfort as a result of a discrepancy between their assigned sex and their gender identity.

Northern Stage (formerly Newcastle Playhouse) is a theatre located in the north end of the city centre.

The Northumberland & Tyneside Bird Club is open to all with a beneficial interest in ornithology.

The Northumberland and Durham area National Association of Flower Arrangement Societies (NAFAS) is a body of over 40 individual flower arranging clubs.

The Northumberland Orchestral Society (NOS) is a lively society of musicians who love to rehearse and perform a wide variety of orchestral music

Nature reserves to visit and enjoy in Northumberland which promote conservation and wildlife protection.

tell Northumbria Police about any issues affecting your community in the North East. Like a modern day Neighbourhood Watch, you can receive ‘Northumbria Alerts’ to stay up to date with what’s going on in your community.

Northumbria Police has online reporting and chat as well as a non-emergency helpline.

Neighbourhood Watch is a crime prevention voluntary movement in the UK.

Northumbria SARC (Sexual Assault Referral Centre) provide 24-hour crisis intervention and support for anyone who has experienced a sexual offence,

Northumbria University offers educational opportunities to people of all ages and backgrounds.

Northumbria University give information and support to their current full, part time or prospective students on a range of issues including:

  • benefits advice
  • student funding
  • student visa renewal
  • immigration issues
  • police registration (current students only)

The Student Law Office at Northumbria University School of Law offers a free, independent and confidential legal advice service to the public by supervised law students from advice to representation at tribunals and court hearings.

Northumbria Victim and Witness Service provides free and confidential help to victims of crime, witnesses, their family, friends and anyone else affected.

Northumbrian Water is the water supplier for the north east of England.

a social enterprise that runs cookery classes, food education and events.

summer festival for Newcastle with art, music, performances and installations

LIve in care service.

Nuns Moor Park also has a play area and tennis courts.

Nuns Moor Pharmacy is a community Pharmacy in Fenham

 

A community, autism, childrens and families hub, run by the Nunsmoor Centre Trust.

Nurtured North East is a home care agency for  people over 65 years or people over 18 with specific needs.

Music venue in Newcastle city centre

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Music venue in Newcastle City centre.

Oakhouse Foods provide a local meal delivery service. Check their website for information on meals, nutritional information and deliveries.

Oaktrees is a 12 step intensive programme for people who want to become sober. This is a community rehabilitation service for people in Newcastle with drug, alcohol or substance misuse issues. To use this service you need to be referred by Newcastle Treatment and Recovery Service (NTaR). Contact them for support.

Oasis Community Housing is a charity which works with homeless and vulnerably housed people.

Oban Court is a retirement housing scheme.

Support people affected by OCD.

ODEON Silver Cinema shows both modern and classic films.

ODEON Silver Cinema shows both modern and classic films

Ofcom is the independent regulator and competition authority for the UK communication industries.

Information about attorneys and deputyship.

Ofgem protects the interests of gas and electricity consumers in Great Britain by promoting competition and regulating monopoly network companies.

a group where you can study traditional and modern Japanese Sword Arts, Kendo, Iaido and Jodo

Older Drivers is a national website with advice and information.

The Behaviour Support Service works with care homes to support care homes with challenging behaviour.

Oldies Club is a UK registered charity which rescues and rehomes dogs aged 7+ in the UK.

Ombudsmen exist to deal with complaints from ordinary citizens and consumers about most public bodies and some services in the private sector.

Ombudsman Services can help you to complain about your energy supplier

onHand is a volunteer-matching platform, and they are offering their services to people needing help with simple tasks in the North East.

is a city centre collaborative working space, with cafe, hot desk space for voluntary and charity organisations, accessible toilets and changing place facilities. It’s in Gallowgate, opposite St James’s Park.

shows where you can access computers and classes.   Search for the nearest centre to you on their website.

The Open College of the Arts is a non-profit educational charity whose charitable purpose is to widen participation in arts education through distance learning methods.

National Opera company that tour the north of England and beyond.

Opora offer emergency and practical support for Ukrainians.

The Optical Consumer Complaints Service (OCCS) is an independent and free mediation service for consumers (patients) of optical care and the professionals providing that care.

Oral Health Foundation is an independent charity whose goal is to improve people’s lives by reducing the harm caused by oral diseases.

Orange Box North East  collect unwanted furniture, electrical and household items, and re-distributes these at affordable prices to individuals and families on low income.

Orchard Mews Care Home provides residential and dementia care.

Durham University’s Oriental Museum.

Ostara is a personal alarm company that provides a 24 hour response service at home for people on their own, frail or disabled.

Oswin Unit is an admission facility for men who have a mental health disorder and who have come into contact with the Criminal Justice System.

Our Future Health is a collaboration between the public, charity and private sector to build the UK’s largest health research and data programme – to develop new ways to prevent, detect and treat diseases.

 

Our Lady and Saint Vincent’s is a Catholic place of worship in the East end of Newcastle.

Fascinating new trails that take in some of Newcastle’s best attractions are available this summer through the Our Place app.

Community centre offering a variety of activities.

Community farm, running creative and farming activities.

Supports regeneration and heritage in the Ouseburn Valley.

Outsiders is a self-help group for people of all ages with physical and social disabilities.

Ovacome is a UK-wide support charity providing information and support for everyone affected by ovarian cancer.

Ovarian Cancer Action campaign to increase awareness and improve understanding of symptoms among the public and GPs.

Help to manage your energy bills.

Global charity fighting against poverty.

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PaCT Lab is a HCI (Human Computer Interaction) research group based in the Psychology Department at Northumbria University.

Paddy Freeman park  has a bowling green, two tennis courts, a playground and a boating lake.

Pain UK is an alliance of charities providing a voice for people in pain.

Newcastle has access to teams who specialise in providing palliative care.

run a confidential telephone support and advice service for people under 35 with thoughts of suicide or those concerned about someone.

Support for parents of  gay, lesbian, bisexual and transgender sons and daughters of any age.

Retirement properties for people aged over 60 years.

is a GP practice in north Gosforth

Extra Care housing provides housing choices for people who value their independence but may need some help with day to day tasks.  It offers modern, accessible apartments and opportunities to get involved in social activities.  Assisted living scheme managed by Anchor.  Comfort Call provide care services.

Parkinson’s UK support people with a Parkinson’s disease diagnosis.

Parklands Golf Club is set on the grounds of High Gosforth Park.

Parkside Pharmacy is a community pharmacy in Walker

is a GP practice in outer west Newcastle.

Leisure and social opportunities for children with disabilities, autism and additional needs in the North East.

Supporting people in the West End to find work.

a confidential support service helping you give feedback on NHS health services in Newcastle and the North East

The Patient Information Centre has a range of mental health guides and other health related information.

Pavilion Court is a care home with nursing.

helps you understand your care options, the potential cost and who will pay for your care.

Payplan offers comprehensive advice, guidance and support for anyone struggling with debt.

The Simple Payment Card allows you to collect your payments in cash at any PayPoint outlet that displays the Simple Payment sign.

support for pet owners, free veterinary care for those who can’t afford private vet fees.

Peace of mind CIO run projects to help refugees and asylum seekers in the North East of England.

Peacocks Medical Group supply a range of mobility, rehabilitation and living aids.

Peer Talk support groups meet face to face every week in Gateshead, North Shields and Whitley Bay. They welcome newcomers to come along and join.

PeerTalk Whitley Bay and Gateshead is a free peer support group for anyone over 18 who faces anxiety or depression.

Care home with specialist nursing for adults with mental health conditions and acquired brain injury.

works with residents of Pendower Estate, in the west end of Newcastle to improve their quality of life and to make the estate a great place to live and bring up your family. They are based in a small neighbourhood centre on the estate.

The Pension Credit Claims Line can take your Pension Credit application over the phone.

Find a lost pension by contacting the Pension Tracing Service. You must give the Pension Tracing Service as much information as you can, including…

The Pensions Advisory Service offer information and guidance service through their telephone helpline, web chat, written enquiries, online enquiries and their website.

People Plus Group is a  provider of support and guidance for people who receive direct payments.

The People’s Theatre is a community theatre that can be used by non-professionals.

They provide a wide range of high quality, specialist and personalised care and education support to disabled people and their families.

A peaceful nature reserve to the west of the city.

New claims for Personal Independence Payment (PIP) can be made by contacting the PIP Claim Line.

They provide temperament assessed/vaccinated P.A.T. Dogs and P.A.T. Cats with registered volunteers to hospitals, hospices, residential care homes, day centres, special needs schools and many other establishments, providing comfort, companionship and therapy.

Philip Cussins House is a care home only.

The Physical Health and Medication Management Team (PHMM) covers Gateshead and East and West Newcastle. The team provide long term condition management and a specific bridging service for people over 18 and under 65 years who have been discharged to their GP.

The Physical Treatment Centre provides Electro-Convulsive Therapy (ECT); depot clinics and clozapine monitoring; phlebotomy and ECG as well as complementary therapies for people over 18 and under 65 years.

Extra care housing (assisted living) scheme in Jesmond provided by Methodist Homes.

rent purpose-built apartments to people in Newcastle aged over 55 years old.

Plastic Free July is a key initiative of the Plastic Free Foundation that allows us all to work towards a world free of plastic waste.

Platform 60 is a website and online community forum for older people.

Help to create a music playlist for someone with dementia and their family and friends.

Podiatry Services at various locations throughout Newcastle.

The Polish Centre supports the Polish community in Newcastle and the North East of England.

Music studio with facilities for people with learning disabilities and complex needs.

Possabilities provides independent living support for people with learning disabilities and/or autism.

The Post Office Customer Care Service is available to answer your queries, to enable you to give feedback or to make a complaint about one of their products or services.

is a home care agency for  people over 65 years or people over 18 with specific needs.

Pottery Bank Community Centre offers a range of activities to people of all ages in Walker

Poverty solution foundation provide educational support, advice, social welfare support for children and young people, particularly disadvantaged children, and children from BAME communities.

They also hold a health and wellbeing hub every Friday 1:40-4:30pm.

Call Powercut 105 to report or get information about power cuts in your area.

Raising awareness about charity fraud and how to prevent it.

are a media hub for LGBTQIA+ community and allies. Incorporating Pride Radio, Pride World Radio and other LGBT+ organisations.

Pride Radio station is on 89.2FM and online.

 

The Priority Services Register (PSR) is a free service which provides extra energy advice and support to people who have health, communication, access or safety needs. This includes electricity, gas and water services.

 

Progress NE provides employability skills, benefits advice and social support to people who are neuro-divergent, have learning difficulties and disabilities, or are experiencing poor mental health.

PSPA provides support and information to people living with PSP (Progressive Supranuclear Palsy)  and CBD (Corticobasal Degeneration) , while funding research into treatments and…

PNE is a business support agency, in Newcastle. They help new and existing businesses

Supports families, carers and friends in affected by drug and alcohol use.

is a GP practice in Newcastle

40,000 men are diagnosed each year with prostate cancer.  Be aware and get help if you identify symptoms.

Prostate Cancer UK is a national charity that provides services to men and their families who are affected by prostate cancer.

A support group for and run by Catholics, who identify as LGBT+ or who are questioning their sexual or gender identity.

ProudGrandparents website provides information about being a grandparent.

Services if you are feeling anxious, depressed or can’t sleep well.

If you are having problems with your privately rented home or your neighbour’s property is affecting yours, help is available. If left untreated these…

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run weekly activities for young people with special educational needs at their Hubs in West Moor and Walkergate

Newcastle upon Tyne Quaker meeting group.

Quayside Pharmacy is a community pharmacy based on the Newcastle Quayside.

Queer Yoga North run LGBTQIA+ yoga communities in Middlesbrough, York, Leeds, Newcastle, Durham, Scarborough & Saltburn.

Help to quit smoking.

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Visitors to Raby Castle can enjoy the castle and it’s grounds which includes walled gardens and Deer Park.

Radio For The People Of Gateshead

Radio Tyneside is a community radio station for residents and patients in Newcastle and Gateshead.

A website with Old Time radio programmes.

A charity supporting LGBTQ+  asylum seekers in the North East.

The Ramblers helps everyone, everywhere, enjoy walking and protects the places we all love to walk.

Rape Crisis Tyneside and Northumberland (RCTN) is a charity that provides sexual violence services to women and girls over the age of 13 who live, work or study in Tyneside and Northumberland.

provide short or long term counselling for Jewish people with emotional or psychological problems including depression, anxiety, loss or bereavement, relationship or family problems, couple counselling.

Ratedpeople.com is a website where you can find a reliable tradesperson near you to carry out work on your home.

Community Centre based in Walkergate providing a range of activities.

RCCG Solutions is part of the Redeemed Christian church and offers a range of community activities: snooker table tennis board games film shows video…

A mental health charity supporting you to overcome problems and lead a better quality of life. Contact them by phone, web chat or email

Read North East works with families, schools and the community to raise children’s literacy levels and encourage reading.

Real Life Options provides independent living support for people with learning disabilities and/or autism.

Recite Me is a web based system that allows you to customise a website to make it more accessible for your particular needs.

ReCoCo run a variety of creative, educational and support-based classes. All courses are free and open to anyone who would find them helpful in their recovery from mental illness, substance misuse, trauma or distress, or to anyone who might find them beneficial to their wellbeing.

An app to leave a message and connect with loved ones.

Government advice on how to recycle and where to go for recycling.

find where you can recycle electrical items near you. Anything with a plug, battery or cable can be reused or recycled

Bike servicing and sales of repaired and renovated bikes.

The Friends of Red House Ramble has been formed to help improve, develop and maintain the land running north/west and then west from the Red House Pub and Restaurant to Red House Drive.

Re-engage organise companionship calls for people over 75 who live alone.

Refill helps you find places to refill your water bottle for free, and reduce waste by bringing your own cups or containers to buy take away food

National domestic abuse helpline.

Regent Chapel is a Church in Gosforth.

Retirement housing for people aged over 60.

is a GP practice in Gosforth

A website to register your appliance to enable manufacturers to recall if needed.

The Reiki Association is a not for profit association.

Relate is a non-profit organisation that offers counselling and training services.

Relay UK helps deaf, speech-impaired and hearing people talk to each other over the phone using the relay service.

for deaf, hard of hearing and speech-impaired people in the UK send an SMS text message to the UK emergency services Police, Fire, Ambulance and Coastguard

Remap is a national charity working through local groups of skilled volunteers to help disabled people achieve independence and a better quality of life.

Rendez-Vous dance is a contemporary dance company based in North Shields. They engage with LGBTQIA+ themes and voices through their work.

Repairs Centre is Newcastle City Council’s call centre for tenants to report repairs to their homes, communal areas and common spaces.

If you have any concerns about a person who might be rough sleeping then you can report it.

supports families who have loved ones with a learning disability. They have a telephone helpline, befriending service, and online Family Forums

Resolver is a website that helps you make complaints online.

Respect helps people who use violence or abuse in their relationships to change their behaviour. They have a free telephone helpline, web chat and email service where you can get advice and support. They have a range of online information to help you to change.

They also have information for victims of abuse and for professionals

The Respond help is available to anyone with a learning disability or autism, or their friends and family, who have experienced or been affected by institutional abuse. They offer psychotherapy support.

Rest Less is a digital community that aims to inspire today’s generation of over 50s and 60s to get the most from life

Resuscitation information and training for public and professionals.

RetireEasy is a website with guides and tools to help you plan your finances for retirement.

Reuse Network supports hundreds of charitable reuse organisations across the UK to help them alleviate poverty, reduce waste and tackle climate change.

A UK service supporting adults (aged 18+) who are experiencing intimate image abuse, also known as, revenge porn.

Revitalise is a national charity providing respite care in a holiday setting for disabled people and carers.

Projects to support people into employment, enterprise and education.

A home care agency in Newcastle.

Provides a range of mental health resources in the community including residential.

RiDC is a national consumer research charity focusing on the needs of disabled and older consumers.

Ridley Villas provides supported accommodation to women and their families in recovery from substance misuse.

is a home care agency for  people over 65 years or people over 18 with care needs.

give free legal advice and information to women on legal issues including: domestic violence, child contact, sexual violence, the criminal justice process, immigration and asylum, divorce, relationship breakdown and sexual harassment. They have 4 free telephone helplines

is a Community hub providing activities for children, young people aged 5 to 18 years, families, women and adults

Riverside Lodge is purpose-built apartments for over 55’s. Activities are held in the residents’ kitchen and lounge.

Riverview Lodge is a sheltered housing scheme.

Royal National Institute of Blind People (RNIB) offers information, support and advice to people with sight loss, their friends, family and carers.

Supports people in their recovery from alcohol addiction.

Retirement Housing

church which runs community activities such as English classes, carpet bowls, tea dances and children’s activities

Rosewood Villa is a residential and dementia care home.

is a GP practice in Newcastle.

is a home care agency for  people over 65 years or people over 18 with specific needs.

helps people who’ve served in the Armed Forces: Royal Navy, British Army, Royal Air Force, veterans and their families

On The Royal Mail website you can- buy online postage search addresses and postcodes find services near you redirect your mail manage parcels

The Royal National Institute for the Deaf (RNID), formerly known as Action on Hearing Loss, provide a free helpline and a range of online information and advice on issues relating to hearing loss and ear conditions.

UK-wide organisation dedicated to finding a cure for osteoporosis and improving the lives of everyone affected by it.

Royal Victoria Infirmary (RVI) hospital provides treatment for minor injuries and specialist services including maternity, children, infectious diseases, burns, brain and nervous system.

The Social Work Department work help you to prepare to leave hospital.

A national charity which supports older people.

Russell Court is a sheltered housing scheme.

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S.Y. Killingley Memorial Trust give grants to part-time learners in the arts and humanities in the North-East of England. Grants may be used to…

Safe Living Team is Your Homes Newcastle’s (YHN) specialist team that deals with cases of anti-social behaviour.

Safe Newcastle is the Community Safety Partnership for Newcastle upon Tyne.

SafeToSay provides information, resources and training on sexual harassment and how to deal with it.

provide specialist advice, support and training to organisations about safeguarding policies, procedures and best practice.

Safeline provides free, specialist, support for anyone affected by or at risk of sexual abuse and rape.

Travel app to help you and other public transport users make safe and comfortable journeys throughout Northumberland, Tyne and Wear.

SafetyWorks! is a interactive safety centre and is operated and managed by Tyne & Wear Fire & Rescue Service.

Saga Court is a sheltered housing scheme.

Saga Holidays offer holidays, escorted tours and cruises exclusively for people aged over 50.

Sage Gateshead Chamber Choir is a mixed voice choir of around 40 members. They meet weekly to rehearse and perform a wide range of music from early to modern, sacred to secular, in many different styles but largely sing a cappella.

supermarkets where you can buy food, clothes, toys, household and electrical items in store or online.

St Anthony’s Pharmacy is a community Pharmacy in Walker.

 

Saltwell Park (also known as the People’s Park).

Provides a listening ear when you are struggling to cope with everyday life.

Stillbirth and neonatal death charity.

Properties to rent and buy.

SANE provide a confidential helpline and text service for people with mental health problems

is a high street bank which offers basic bank accounts

Global charity that helps children get the medicine, food and education they need.

is a GP practice in Newcastle

Scope provide information and support to disabled people, families and carers. They have a free disability telephone helpline. They can answer questions and talk you through a wide range of topics connected with disability. They can help you to get involved and be active in your community with their community engagement and research panels

The Scotswood Centre offers opportunities for people to come together and socialise in a variety of ways, from informal training courses to traditional darts,…

A natural community garden where you can learn about planting, food and volunteer. Educational programmes available.

Help if you have financial difficulties or fuel poverty.

Search provides community activities and support for older people in the West of Newcastle.

Official UK Police Force initiative which combines crime prevention advice with home security advice.

See it differently helps you to understand and find a way through relationship problems. It uses videos to help you see the problem you’re facing differently.

Provide electronic/alternative to printed books.  Formats include adaptable Word document, Braille and Daisy 3.

Segedunum Roman Fort is an interactive museum on the most excavated fort along Hadrian’s Wall.

Online forum and resources.

Self Detective is a website that aims to help you understand yourself better.

helpline, information and advice for women and girls.

Semitones are a group of musicians of various ages and musical abilities.

Senior Railcards are available to anyone over 60.

Separating better is a free app for separating parents to help you self-manage your separation. It has practical tools to help with budgeting and legal arrangements. You can use it to create a personalised parenting plan to make co-parenting arrangements that work for your children.

Settled is a new charity, working with vulnerable and hard to reach EU / EEA citizens in the UK.

is a home care agency for people over 65 years or people over 18 with specific needs.

Seven Stories is an exhibition space dedicated to the celebration of British children’s literature.

Sew Sisters is a brand new project by East End Women and Building Futures East Newcastle offering women the chance to learn practical skills in sewing and dressmaking.

A fellowship meeting to help support each other recover from sex and addiction.

The Sexual Advice Association has helpful factsheets, videos and an app with more information about sexual problems, including special advice for men, women and couples.

provides free sexually transmitted infection testing, contraception, treatment if you’ve been exposed to HIV and sexual health information and advice.

A website that gives information and signposts you to further advice.

Shafto Court is a sheltered housing scheme.

holistic activities and therapies.

Patient Decision Aids are specially designed information resources that help people make decisions about difficult healthcare options.

Shared Lives scheme is for adults with a learning disability and offers a family setting in the community with night time supervision.

The purpose of Shaw Trust is to help people transform their lives. They help people gain an education, enter work, develop their career, improve their wellbeing or rebuild their lives.

Shelter North East provides practical help and advice on housing, benefits and debt issues.

Shelterbox provide shelter, essential items and technical assistance to vulnerable people across the world. Helping them recover and rebuild their homes after a disaster or crisis.

Professional association.

Sheltered housing run by Your Homes Newcastle.

an arts space and a project of the Methodist Church. They explore contemporary art, theological reflection and community activism.

Shieldfield Pharmacy is a community pharmacy in the Shieldfield area of Newcastle.

Shine Care at Home provide care and support services in the North of England.

has a telephone helpline and gives information on shingles and post-herpetic neuralgia.

The Shipley Art Gallery has a range of art and design on display including fine art, ceramics, wood, metal, glass, textiles and furniture.  They offer a range of activities including arts, crafts, knitting, family and baby activities.

Shout is a free text service, for anyone in crisis anytime, anywhere. Open 24 hours a day, 7 days a week. Text to speak to a trained volunteer

Show Racism the Red Card (SRtRC) is an anti-racism educational charity.

The Side Cinema is an accessible, 51 seat cinema on Newcastle’s Quayside.

Showcase of documentary photography

SLCs are campaign groups of blind & partially sighted people working to drive transformative change & raise awareness across the UK.

Signature is a charity that promotes excellence in communication with deaf and deafblind people.

SignHealth is a charity working to improve the health and wellbeing of Deaf people.

SignLive is a deaf-owned organisation based in the UK.

An initiative to reduce loneliness amongst older people and enable organisers to publicise their events and activities.

provides support, services and activities for people living with Dementia and their Carers.

Simplifydigital is an Ofcom-accredited UK price comparison and switching service for broadband, digital TV and home phone services.

Price comparison website for energy, mobile and broadband.

Newcastle Skeptics in the Pub hosts friendly talks from a range of speakers, on a variety of topics.

An organisation that supports and educates the adult social care workforce.

support people with learning disabilities and autism and their carers.

Collaborative theatre, music and arts organisation.

Friendship group for all ages.

Sleepstation helps people overcome sleep problems like insomnia without the need for sleeping pills. The programme is delivered entirely online.

Slow Museums are for anyone who needs more time to visit museums and galleries in Tyne and Wear.

Slow Shopping organise an enhanced service for customers who need a quiet, easier shopping time.

Leading the awareness campaign about the benefits of Smart meters.

Smart Works is a no-cost clothing, styling and coaching service for women who have been invited to a job interview

provides flexible online business start up training .

Smarterbuys is a discount deal scheme designed to help you buy essential home items. They are regulated by the FCA.

Smile Holidays Limited is a specialist provider of inclusive holidays for adults with learning disabilities.

Physical activities for people with a disability, mental health conditions, dementia and older people.

A 5 and 7 a side football centre, with licensed bar and function suite for hire showing all live matches.

Offer a wide range of resources related to health and social care.

Informal group helping to tackle poverty.

A Newcastle city wide service to help manage your health and wellbeing.

The Society of Antiquaries of Newcastle upon Tyne works to encourage a deeper understanding of the history an archaeology of the North-East. The Society…

The Society of Homeopaths is a professional body whose members are trained to high standards and agree to practise according to a strict code…

SOLLA  have a search facility which is easy to use.  You will find fully accredited financial advisers within a fifty mile radius. You will…

A charity committed to enabling healthy food and a healthy climate.

SFE is an independent, national organisation of lawyers, such as solicitors, barristers, and chartered legal executives who provide specialist legal advice for older and vulnerable people, their families and carers.

Some Voices is a contemporary choir. No audition required.

Chinese older people’s club that meets every Thursday except the 2nd Thursday of the month.

The South Shields Museum and Art Gallery explores the history of South Tyneside through art and interactive exhibits.

Care home with specialist nursing for adults with mental health conditions and physical disabilities.

Sovereign Lodge Care Home is a residential care home that offers respite care and dementia care.

large opticians service with shops across Newcastle. They provide NHS and private services eye and hearing tests, glasses and contact lenses, hearing aids and ear care

Spinal Injury Association offer support to Spinal Cord injured people, their friends and family.

Sport Central offers a range of activities and swimming facilities to the public.

Sporting Chance provides education and training opportunities to children and young people that may have barriers on accessing mainstream education

Springbank House is a retirement housing scheme.

Springfield Healthcare provide home care and supported living for people with general needs and learning disabilities and/or autism.

SSAFA helps those who currently serve and those who have served in our Armed Forces and their dependant families. They can obtain assistance in…

Presbyterian place of worship.

Roman Catholic Church

An organisation that supports people with learning disabilities, physical disabilities, mental health issues and complex needs.

Home care and day care services.

The Greek Orthodox Community of St Anthony the Great.

is a GP practice in Newcastle

A charity that aims to support young people reach their potential as they move towards adulthood and independence socially, emotionally and economically.

‘The Bostey’ is a neighbourhood youth project based in Walker that has worked with local families, children, and young people in the East of Newcastle since 1940.

St Bartholomew’s Church is an Anglican place of worship. It offers a range of community activities including: a choir for adults and children Walsingham…

is a 24 hour nursing and residential care home. They can provide dementia residential care

St Charles’ Church is a Catholic place of worship.

St Clements Court is a sheltered housing scheme with properties to rent.

St Cuthbert Church, Throckley

Church of England church in Brunswick Village

St Cuthbert’s in Heaton is a  Methodist or United Reformed place of worship.

Support through home care, residential care, respite and activities for people who are vulnerable.

Catholic church in the city centre.

Church in Cleveland Gardens

St Gabriel’s is an Anglican place of worship and community hub.

The Russian Orthodox Church is autonomous although it shares its faith with other Eastern Orthodox churches. Their faith is christian in outlook.

St George’s is an Anglican place of worship

St. George’s United Reformed Church has regular opportunities for worship and holds a number of community activities.

St Hilda’s Church is an Anglican place of worship.  It also holds regular events which include: Festivals and exhibitions Knit and Natter

Friendly, community minded church situated next to the shops on Wansbeck Road.

St James church is a large Anglican parish church in the heart of Benwell.

St James’ Heritage and Environment Group is an independent voluntary organisation.

St James’ United Reformed Church is a Trinitarian place of worship.

St James’ and St Basil’s is an Anglican place of worship.

St John the Baptist Church, Benwell

St John the Baptist Church is an Anglican place of worship. Also known as The Hub.

The Church of St Johns Kingston Park  is a local partnership and shared church with the AnglicanBaptistMethodist and United Reformed Church.

School in Elswick

St. Joseph’s Care Home is a care home with nursing.

St Josephs’ is an Anglican place of worship.

St Lawrence Park is just off Walker Road, next to Hoult’s Yard.

St Luke’s Church is an Anglican place of worship. Sunday service is at 11am every week. There is also an informal service on Sundays…

This service is referral only and is provided by St Martin’s Centre This service is for families or individuals in Byker or Walker who…

St Martins community centre in Byker offers a wide range of activities and projects for adults, children and the whole family.

St Mary Magdalene church is an Anglican place of worship.

is an Anglican church in Throckley

St Mary’s Cathedral is a Catholic church.

St. Matthew’s Church is an Anglican place of worship.

Church of England church in Dinnington Village.

Anglican church in Newburn

Café and community centre ran by St Michael’s Church.

Anglican church in Byker

St Michael’s is a catholic place of  worship.  Built in 1889-91 by Dunn, Hansom and Dunn

St Nicholas’ is an Anglican place of worship.

St. Oswald’s Hospice is a charity that provides care for those with incurable conditions as well as a bereavement counselling service.

St Peter’s is a modern Anglican place of worship.  It holds community events such as BBQs and summer fayres.

Roman catholic church in Fenham.

St Silas’s is an Anglican place of worship. It runs activities and a food bank collection point for emergency food

Care home with specialist nursing for adults with: acquired brain injuries, neurological conditions, mental health needs, complex learning and physical disabilities.

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St Teresa’s church is a Catholic place of worship.

St Thomas’s is an Anglican place of worship.

St Wilfrid’s Parish Church serves the whole community.

Sheltered Housing scheme for  people over 55.

St John’s Ambulance is a First Aid charity.

Church of England place of worship.

St Margarets is a place for worship and a space for the whole community.  There is a wide range of activities held at the church.

St Vincent’s Centre, Newcastle is part of the Saint Vincent de Paul Society, offering support to the local community.

Stagecoach in Newcastle operates a vast array of services from two depots in the city.

A registered charity which provides captioning and live speech-to-text services in theatres and other arts and cultural venues.

Stand Alone provides support for those affected by family estrangement.

Coach and mini-bus hire company

Stannah Lifts provide installation, repair and maintenance services for Stairlifts, Disabled Access Lifts, Bath Hoists and Ceiling Hoists. They can service any make or…

Star & Shadow Cinema is a cinema but also an alternative social, cultural, arts and community hub run by a collective of volunteers.

The StepChange Debt Charity provides free advice on debt problems based on your individual circumstances.

Home to historic railway exhibits and you can take a ride on the steam trains.

A community riding school and Equestrian and Activity Club in the heart of Newcastle for children, young people and adults.

Stonewall is a campaigning organisation for LGBTQ+ people. They provide information and a telephone service for LGBT communities and their allies.

A government website with advice and resources to help you keep the children in your life safe from sexual abuse.

contact them to report hate crime in Newcastle.

Government website where you can report illegal money lenders.

StopNCII.org is a free tool designed to support victims of Non-Consensual Intimate Image (NCII) abuse.

work to prevent human trafficking and modern slavery. They have a directory of information for Ukrainian refugees and asylum seekers where you can find support in the UK if you have been displaced because of the war.

is a 28-day stop smoking challenge with a range of free quitting tools

Street Paws provides free accessible vet care and kennel provision to homeless people and those in crisis across the UK.

Street UK are a not-for-profit ethical financial services company offering affordable loans.

Street Zero aims to avoid people sleeping rough in Newcastle.

Streetbank is a website that helps you share and borrow things from your neighbours.

Streetwise Opera runs a weekly singing workshop programme in homeless centres and arts venues around the country.

Free sexual health and support services for young people aged 11 to 25. This includes confidential advice and counselling,

The Stroke Association provides information and advice to those affected by a stroke.

The Stroke Information Service is open to anyone who has had a stroke and their carers.

You can report any problems with student neighbours from Northumbria University to the Northumbria University Accommodation Service.

If you are having problems with your neighbours and you think they might be students of Newcastle University, contact the Student Progress Office for…

Success4All are an educational charity.

A semi-natural ancient woodland.

Suitability supports unemployed men get back to work, by providing free suitable clothing for interviews, and one to one support to help them feel more confident to succeed.

Bowling and social club

The park is mainly grassed lawns, flowerbeds and shrubs, with a small play area.

The City of Sanctuary movement seeks to promote our towns and cities as places of safety and sanctuary for all, especially for those fleeing persecution and violence.

The Sunderland Empire is the North East’s largest theatre. It plays host to large West End productions, as well as many other touring productions.

The Sunderland Museum and Winter Gardens combines a museum showing the history of the city, an art gallery, exhibition space and Winter Gardens.

offer a range of undergraduate, postgraduate, online and short courses.

Record your wishes for your funeral.

Superdrug are a large UK pharmacy where you can: Buy independent living aids. Their catalogue includes items such as walking sticks, pill boxes, and…

SAMM is a national UK Charity supporting families bereaved by Murder and Manslaughter.

Support Through Court is a national charity dedicated to providing free, independent assistance to people facing proceedings without legal representation.

Support to get into work for anyone with barriers to employment including a disability.

is a home care agency for  people over 65 years or people over 18 with specific needs.

Provider of personal alarm systems to keep you safe at home.

A charity that supports people who are bereaved by suicide.

SFT is dedicated to transforming our food systems so that the maximum amount of people can eat nutritious food produced in the right ways supporting environmental health.

UK charity enabling people to travel by foot, bike or public transport.

Sutherland Court Care Home is a care home with nursing.

Manages the national stalking helpline and offers resources and personal safety tips.

Swim NE provide swimming lessons for all ages from 4 years upwards and including adult tuition.

Free and confidential information, support and a referral service for lesbians, gay men and bisexual and trans people.

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support for people with disabilities to take part in leisure activities and short breaks.

Take Five is a national campaign that offers straight-forward and impartial advice to help everyone protect themselves from preventable financial fraud.

Take it away is an initiative designed to help more people get involved in learning and playing music.

Tales in Sombre Tones is an accessible arts and literature company. They provide accessible arts and literature projects, workshops and events for local communities.

Target Ovarian Cancer is a national ovarian cancer charity working to save lives and help women diagnosed live their lives to the full.

Nationwide service for people on low incomes.

TaxAid is a charity that helps people on low incomes with their tax affairs.

Teakisi supports and empowers African women to connect with the wider community.

has a range of undergraduate, postgraduate degrees and research opportunities. You can also study short courses, online and summer courses to boost your career. Subjects available include:

Telecare monitoring offering remote support for elderly, disabled and vulnerable people.

This is a price comparison website and they can also switch your supplier for you.

The Telephone Preference Service (TPS) is a free service. It is the official central opt out register on which you can record your preference not to receive unsolicited sales or marketing calls.

TELL MAMA supports victims of anti-Muslim hate. It’s a public service which also measures and monitors anti-Muslim incidents. It’s not a replacement for the Police Service. In an emergency, call 999.

Tell us North are a community interest company that run Healthwatch Newcastle and Healthwatch Gateshead, which work to ensure social care and health commissioners and providers listen to local communities in order to continuously improve services.

Tell Us Once makes it simpler for you to register the death of a loved one, to notify and cancel a number of services.

The leading charity on HIV and Aids.

TerraCycle is a waste management company with a mission to remove and abolish waste. They have free recycling programmes and Zero Waste Boxes™

A national HIV and sexual health charity.

supermarkets where you can buy food, clothes, toys, household and electrical items in store or online.

That Guy shows men how their behaviour can be harmful to women. Their website and videos start conversations with men about male sexual entitlement to help reduce sexual crimes. Don’t be That Guy.

The 25% M.E. Group exists to support all who have the severe form of M.E. and those who care for them.

The Alice Ruggles Trust exists to raise awareness of stalking (including coercive control), to ensure that relevant legislation is effective and adhered to, and to bring about lasting improvements in the management of perpetrators and the protection of victims.

The Almshouse Association is a charity representing independent almshouse charities throughout the United Kingdom.

Contemporary garden with Europe’s largest wooden treehouse, a poison garden and labyrinth.

The Angelou Centre offers ‘women only’ support and activities for Black, Asian and Minority Ethnic (BAME) women.

If you leave a Bequest of a body after death to Newcastle University they will be used to teach anatomy to medical and dental students and other health care professionals at Newcastle University or for surgical training, education or research at Freeman Hospital.

can help reduce the amount of direct mail sent to their address, stopping painful daily reminders.

The Big Help Out is an initiative to raise awareness of volunteering throughout the UK and provide opportunities for people to experience volunteering and make a difference in their communities.

The Biscuit Factory is an art gallery with two floors of exhibition space displaying a range of contemporary art and an additional two floors that house a range of artists’ studios.

Care home with nursing for adults with physical disabilities or complex medical needs run by Leonard Cheshire Disability.

Braillists Foundation is a community connecting Braille readers with Braille technology developers and funders.

is an affordable mobile food club food club that offers low cost weekly shopping bags made up of fruit and veg, fridge favourites and cupboard staples from high street supermarkets, food manufacturers and farmers.

The Bread and Butter Thing (Byker) is an affordable mobile food club. They offer low cost weekly shopping bags. cheaper than buying food in shops.

The Breeze Network can help you find a bike to ride, get some basic training and join other women who just want to enjoy a…

The British Jigsaw Puzzle Library provides the opportunity to borrow jigsaw puzzles.

The British Tinnitus Association (BTA) provides information, support and advice about tinnitus including leaflets and a magazine.

The Buffalo Community Centre provides services for the community.

The Bulman Club Community Association is located at the edge of Gosforth Central Park.

Cheaper supermarket style shopping for people in Byker.

The Captain Cook Birthplace Museum  tells the story of one of the world’s greatest navigators and mariners through themed display galleries, temporary exhibitions, associated activities…

a free online resource for people supporting and caring for older parents.

a community centre in the Meadow Well, North Shields. They run a range of community services including a low cost food shop, learning and employability support and weekly activities

The Challenging Behaviour Foundation is a UK charity for people with severe learning disabilities whose behaviour is described as challenging & all who support them.

The Chatty Café Scheme began by encouraging cafes and other venues to have a Chatter & Natter table.

The Children’s Foundation are a small charity that aims to improve the health and well-being of children and young people in the North East by making serious stuff fun!

The Children’s Society fight child poverty and neglect, and help all children have a better chance in life.

Newcastle’s Chronic Pain Management Service is run by a multi-professional team of experts in treating a wide range of long standing (chronic) pain-related problems.

Holy Name is a Catholic community in the heart of Tyneside. The parish is open and welcoming to all. They have a range of…

The Church of the Holy Nativity is sited at the heart of the parish community and welcomes everyone.

The Church of Jesus Christ of the Latter-day saints were previously known as the Mormons.

All church meetings follow the same 2-hour format: one main meeting for everyone and one other class separated by age groups or general interests.

The City Baths, Newcastle city centre has a health and fitness suite and swimming baths.

Music Venue for bands.

The Cobweb Orchestra is a friendly community orchestra for players of all abilities.

works with refugees and asylum seekers on allotment sites across Newcastle and Gateshead with the aim of improving their conditions of life and general wellbeing.

The Common Room is a unique heritage venue in the centre of Newcastle

Supporting bereaved parents, siblings and grandparents.

The Conversation Group – Newcastle runs a regular group for informal conversation, English language practice, and for sharing information together.

is a high street bank that offers a range of online, branch and telephone banking services. They also have basic bank accounts for people who are unable to access current accounts. Download an application pack online or call them.

The Cremation Society promotes the practice of cremation for the respectful disposal of the bodies of dead persons.

The Customs House is a theatre, cinema, gallery, cafe, wedding venue & a provider of cultural development services.

The Cyber Helpline is a free, confidential helpline for individuals who have been a victim of cyber crime.

The Cycle Hub is a cafe and bike shop.

Retirement properties to rent for people aged over 55 years.

The Dorman Museum houses a large collection of items from the fantastic to the fabulous, celebrating Middlesbrough’s heritage through natural history and geology to…

The Eve Appeal is a UK national charity funding research and raising awareness into the five gynaecological cancers.

local community services.

A community, autism, children and families hub. Lot of support, and activities available.

a Christian church which hosts regular local gatherings. They support the community with: food pantry, free children’s clothes at The Sanctuary. such as:

A teaching tool for breaking the big concept of gender down into bite-sized, digestible pieces.

The Geoff Walton Orchestra is open to players of all ages, but particularly retired people.

Music venue on Gateshead quayside.

Bar and music venue.

Globe Gallery is a contemporary arts organisation with artists and the community at its heart.

24 hour live in care for respite or pemanent needs.

The Grange Centre provides day services to older people every week day.  There is care and support available as well as activities to keep you engaged and interested.

Offers helps with everyday activities, social events and outings.

The Great British Public Toilet Map is a website where you can search for public toilets in your area.

is a GP practice in lower Gosforth

The Haven is a Children and Families Community Hub. It is part of The Haven Mountfield School, but has a separate entrance so people can take part in community activities and events.

It is important that all road users are aware of the Code and are considerate towards each other.

The Hope Foundation is a charity that supports disadvantaged people including with getting online.

The Housing Ombudsman Service (HOS) looks at complaints about registered providers of social housing.

 

Information and advice for asylum seekers, refugees and other migrants.

The Hygiene Bank is a charity that collects and redistributes donated toiletries, hygiene, beauty, and personal care items to other charities, voluntary organisations and schools.

The Jo Cox Foundation works towards a kinder and fairer society.

Local not for profit organisation that supports people with learning disabilities including autism.

Local park with walks and trails and cafe.

The Late Shows is an organisation that arranges a once a year late-night free culture crawl.

A Gateshead based company run for and by people with learning difficulties.

The Centre is a community space and café for people in Lemington.

LGBT support and influencer.

The Lit & Phil is a large independent library housing a wide selection of fiction and non-fiction books and music.

They rescue surplus food from landfill and repurpose it through their kitchen, shop and events.

The Manor House Gosforth is a residential care home specialising in dementia, old age and physical disability.

The Migraine Trust is the health and medical research charity for migraine in the United Kingdom.

Supporting women to build their confidence, learn, and start up a business.

The Mining Institute is the Royal Chartered membership organisation for science, technology and engineering in the North.

Sheltered housing scheme.

A UK digital support service for young people

The Financial Ability project works with businesses to help improve the financial wellbeing of their staff. The cost of living crisis is negatively impacting workers and in some cases, money problems are affecting their performance at work.

The project includes the Money Exchange online workshops & podcasts with information and advice for you to have better control of your finances.

The Muslim Initiative is a community association based in Newcastle and offer eduction, training and social engagement.

The National Archives’ collection of over 11 million historical government and public records is one of the largest in the world.

The National Association of Laryngectomee Clubs (NALC) looks after the interests of laryngectomees – people who have had a laryngectomy – and their families and friends.

Help and advice related to care and support needs for older people.

The National Innovation Centre for Data (NICD) helps organisations learn new data skills to become more productive. They can help you gain insight from data that will enable your organisation to grow.

Information about death and planning a funeral

The Neurological Alliance campaigns for improvements in services for people affected by a neurological condition including Parkinson’s disease, MS and lesser known conditions including dystonia and headaches.

an artist-led community which runs activities, memory cafe, exhibitions, clothing support and supports artists, curators and communities.

The Northumberland Club is a sports and fitness venue in Jesmond. They are a racket sports venue which includes Squash, Tennis, Pickleball, Badminton. They…

A regional magazine which has a wide range of history and personal stories.

OpenLearn is the home of free learning from The Open University.

Provides training and mentoring for ex-offenders.

The Outside Clinic can also provide eye examinations in your home. Contact them to find out about the services they offer.

run a sex and disability helpline and online dating club.

The Patients Association is the national telephone and email helpline for anyone trying to navigate health and social care systems in the UK. The helpline service is free and confidential. They can help you to: make a complaint, understand social care, see your medical records, get a second opinion and more

The Pension Service helps with State Pension eligibility, claims and payments.

The Pensions Regulator is the UK regulator of work-based pension schemes.

The People’s People provide community activities, which includes separate activities for young girls and boys with prayer time.

The Kitchen serves hot food for free to people who need it in Newcastle at their Alison Court venue and on the streets.

is a mobile low cost food shop. They travel to Benwell, Shieldfield and Wallsend selling low-cost food to help people save up to 50%

helps young people aged 11 to 30 get into jobs, education and training.

The Reading Agency is a charity whose mission is to inspire more people to read more, encourage them to share their enjoyment of reading…

The Recruitment Junction help place men and women with prior convictions into paid work across the north east

Are you caring for a relative’s child/children? Would it help to have a ‘listening and supportive’ ear from someone who understands? The Relative Experience…

Country park in North Tyneside.

The RSM and Community Carpet Bowls Club welcomes anyone from the age of 18 upwards and provides an opportunity to meet other people and learn a new skill.

RoSPA is an accident prevention charity.

National charity that works to protect and conserve birdlife in the UK.

The Salvation Army are a faith organisation who help the local community with free food, activities for older people, family tracing and support for people forced into slavery.

The Silver Line is a national charity dedicated to tackling the epidemic of loneliness which older people in the UK are facing.

The Silver Programme provides a wide variety of daytime musical activities for people over the age of 50.

The Skills Toolkit is a government website that has free digital and numeracy courses to help you get a new job.

The Sleep Council aims to help you get a good night’s sleep, create the perfect sleep environment and let you in on the importance of a good night’s sleep to your health.

A professional body representing private practitioners, NHS podiatrists and students.

Sheltered housing run by Your Homes Newcastle.

A community recreation area in the High Heaton area.

The Spitler is a community resource for the people of Spital Tongues and Newcastle. The centre offers a range of activities and hosts many…

Thrift shop selling a variety of items from clothes to shoes and household goods.

The Toby Henderson Trust (TTHT) is an independently funded charity supporting autistic children, their families and carers.

Family run cafe in Leazes Park.

Arts opportunities for people with learning disabilities and autism.

Supports lifestyle changes with information and advice.

is a Church of England church with regular services, community activities and distributes food for Newcastle West End Food Bank

Cafe which also offers special catering and buffets.

Social enterprise based in the North East and Scotland.  Support and advice on housing, money and employment.

Newcastle Booster Club is a non-profit holistic educational, social and community building club to eliminate intergenerational poverty and inequality in our community

The Theatre Royal is the home of the RSC and Opera North and has concessions for older people.

Therapy Directory promote the benefits of complementary therapy and aim to give visitors all the information they need to help them make an informed decision about whether therapy would be right for them.

Sheltered housing run by Your Homes Newcastle.

is an online bank that offers Jam Jar accounts

is a GP practice in Newcastle

Threads in the ground is a climate education and community action organisation.

The Community Centre offers a range of weekly activities.

is a GP practice in outer west Newcastle.

Thyroid UK aims to provide quality information for people with both diagnosed and undiagnosed thyroid disorders.

Timebanking UK is a national membership organisation supporting the development of time banks & timebanking networks.

Volunteers collecting non perishable goods first Saturday of the month.

Support for people with premature or sick newborn babies and their families.

An extra care housing scheme for people aged 55+ in Newcastle upon Tyne.

National Charity ‘Together in Dementia Everyday’ (TIDE) provide support, training and information for carers looking after someone with dementia.

a free, safe and anonymous online mental health community

Sheltered Housing provided by Byker Community Trust.

collects unwanted usable tools, refurbishes them, sorts them into trade tool kits and sends them to the developing world for livelihood creation.

Tourism for all is a website that can help you plan accessible travel and accommodation.

urism for All UK (TfA) is an independent charity supporting leisure and tourism opportunities for all, operating an information service to disabled and older people, and working with the industry and government to raise the standards of welcome to all guests.

The British Toy & Hobby Association represents the interests of British toy manufacturers and aims to raise standards of practice in the industry.

Investigate consumer matters that are criminal or unlawful.

Information, advice and protection of consumers related to companies, products and services.

The Institute trains and examines guides for white, green and blue badges. You can also book a Guide.

Transunion (formerly Callcredit) can provide a personal credit report which can help you understand your credit-rating if applying for financial products. Their website also…

TravelHealthPro is the website which holds health resources of the National Travel Health Network and Centre (NaTHNaC).

Traveline are a partnership of transport companies, local authorities and passenger groups which have come together to bring you routes and times for all travel in Great Britain by bus, rail, coach and ferry.

Sheltered housing provided by Your Homes.

Trekstock are a charity that supports young people with cancer.

Extra care housing (assisted living) scheme in Newbiggin Hall.

Trinity Church  Centre and Cafe is located in the middle of Gosforth High Street.

Holy Trinity Community and conference centre is a Gosforth community centre, events, conference and groups venue

Their Taste of Newcastle walking tours offer you the chance to experience local, organic and sustainable food

Trust a Trader is a website that allows you to find a reliable trader in your area and leave feedback.

TrustMark is a website where you can find local trustworthy and reliable tradesmen who are operating to Government Endorsed Standards.

have a searchable directory of technology providers to help you find local or national telecare and/or telehealth services,

can help you to find the right trade union for you that can represent and support you in the workplace. They have a northern office where they offer:

gives free confidential information, advice and support to anyone with an asbestos related or industrial disease in the North East and North Cumbria.

A Choir for those who can or can’t sing!

Turn2us helps people with a low income to find funds and grants to apply for when you need money for essential things in life.

Turning Point provides independent living support for people with learning disabilities and/or autism.

regulate TV licenses which you need to watch or listen to BBC channels

is the largest archives in the North East. They store many historical records and can assist you with your own research.

Tyne & Wear Archives & Museums (TWAM) is our regional museum, art gallery and archives service.

Tyne & Wear Centre Against Unemployment support vulnerable people with benefits advice and applications.

Thirty one members form the Tyne and Wear citizens alliance from churches, mosques, schools, charities, trade union branches and a university. Together, they organise to focus on injustices in local communities and campaign for local action.

Home safety checks and fire safety advice.

The Tyne and Wear Metro system is part of the public transport system in Newcastle and its surrounding areas, and interlinks with other public transport services throughout the North East.

Tyne Grange is a specialist care home for adults living with complex and high acuity needs, ran by Exemplar Health Care. Tyne Grange provides…

Tyne Housing provides support to homeless and vulnerable people in Newcastle.

Large country park to the west of Newcastle on the river Tyne.

Theatre and Opera House

TT2 Operator of the Tyne Tunnels.

Mental health support for people living in Newcastle. Telephone support available

Sports and services including physiotherapy.

City centre cinema with a varied programme of films.

An excellent opportunity to learn a skill, exercise and meet new people.

is a joint Newcastle and Gateshead service which offers self-care and fast access to expert opinion, diagnosis and treatment of a variety of muscle, joint and soft tissue conditions and chronic pain.

The Tyneside Irish Centre provides a meeting place for the Irish community.

Model Railway Group at Exhibition Park

Offering women a range of health/emotional health services.

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UBU provides independent living support for people with learning disabilities and/or autism.

help you to apply to Universities for undergraduate and postgraduate degree courses

A Government organisation which aims to protect the nation’s health and wellbeing.

An association that has a Live-In Care Provider directory.

UK Visas and Immigration is part of the Home Office. They are a government department that decide who has the right to visit or stay in the UK.

help refugees across the world with emergency and crisis support. This includes shelter, essential items and help to access support services and counselling.

Find independent financial advisers, mortgage advisers, accountants or solicitors in your local area.

A theatre company working in the heart of the community.

Unforgettable Experiences provides older people, their families and carers, with access to arts, culture, heritage and mindfulness to improve mental health and wellbeing, delay dementia, reduce isolation and improve quality of life.

UNICEF works to protect, support and educate children across the world.

UNISON is a trade union for people working in public service.

The United Hebrew Congregation worship in this synagogue.

United Kingdom Homecare Association’s (UKHCA) mission is to promote high quality, sustainable homecare so people can continue to live at home and in their community.

is a home care agency for  people over 65 years or people over 18 with specific needs.

Government service for help with your Universal Credit benefit application. You can contact Universal Credit:

Newcastle Libraries can help you apply for or manage your existing Universal Credit claim online. To use this service you need: to live in Newcastle and your Universal Credit account login details, if you already have an account. 

Manages parks, gardens and allotments across Newcastle.

Monthly Community Market space at Gosforth Central Park.

Urban River is a leading marketing agency in Newcastle, specialising in web design, print design and branding. We have experienced members in our team…

Trade Union for retail, distributive, manufacturing and service sectors.

uSwitch is an online and telephone comparison and switching service that helps you to compare prices on a range of products and services.

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Vegetarian for Life (VfL) is a charity which aims to improve the quality of life of the UK’s older vegetarians and vegans.

A charitable organisation that aims to make a difference for people living with arthritis.

Online community for those interested in growing crops in small spaces.

Local venue in Scotswood and active ageing activities.

helps veterans and their families living with trauma like post-traumatic stress disorder (PTSD) and other combat-related mental health issues. They help people aged between 18 and 94 years.

The Veterans’ Transition Intervention and Liaison Service offers support to veterans and their families. They support veterans to access services such as mental health, welfare,…

Victim Support (VS) is the independent charity for people affected by crime and traumatic events in England and Wales. Their specialist teams provide individual, independent, emotional and practical help to enable people to cope and recover from the effects of crime.

Peer-led group with a focus on social, empowering and enabling activities for visually impaired people of working age.

an online ‘choir’ for people who want to ‘sing like no one is listening’, no matter how wonky their singing notes

VocalEyes find theatres and museums with audio-described performances, tours or buildings and places with audio-described introductions.

VOICE is an organisation that involves members of the public in research to make a positive difference to people’s lives.

Voice Collective is a London-wide project that supports children and young people who hear voices, see visions or have other unusual sensory experiences.

Volunteer Centre Newcastle offers a free service to anyone interested in volunteering in Newcastle. They also provide support to any organisation, no matter how big or small, that involves volunteers or would like to.

The Volunteer Passport Scheme from Volunteer Centre Newcastle allows you to volunteer in a wide range of volunteer roles suited to your availability, skillset, and interests to find what is right for you

Volunteers help look after our parks and countryside through Urban Green.

is a national charity for volunteering. They run the Getting Together Matters service for older people, delivering activities, virtually, online, post & phone.

VONNE(Voluntary Organisations Network North East) supports charities, voluntary and community groups, and social enterprises.

VouchedFor is a search website, where you can find financial advisers in your area who are ‘vouched for’ or rated by customers.

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is a befriending service that arranges for dogs to visit you at home, hospital or in your care home setting.

Woodlands on the western edge of Newcastle.

Walbottle Village Institute is a volunteer run community building.

Walker Activity Dome offers a wide range of facilities including a gym, football pitch, cycling studio and boxercise.

Walker and District Foodbank can give you food if you are in a crisis. They are open on Thursdays. You need to be referred to them by one of their partner agencies, such as the Citizens Advice Newcastle. You are then given a food bank voucher to swap for emergency food at the food bank.

A community centre for engagement, learning and enterprise offering free learning opportunities to residents living in Walker and surrounding areas.

is a GP practice in Newcastle East

Walker Parish Centre is attached to the church and sponsors a range of activities for all age groups.

Walker Park is a large Victorian park located in the centre of the Walker estate.

Walkerville Community Centre offers a range of regular activities.

England’s largest network of health walk schemes.

They aim to support and relieve the hardship amongst asylum seekers in the UK or who are refugees, and who reside in North Tyneside and the surrounding area.

Walton’s are an approved supplier of mini buses and coaches to Newcastle City Council.

The Wansbeck and Cramlington Angling Club is open to everyone and welcomes new members.

Sheltered housing run by Your Homes Newcastle.

Wansbeck House is a residential care home for people with disabilities and learning disabilities, ran by Percy Hedley. They offer conductive education, therapy, and…

Warkworth is a mediaeval fortress in the North East of England.

The Warm Home Discount Scheme provides a one-off £140 discount on your electricity bill if you meet certain criteria.

A Victorian steam engine, engine house and headgear are preserved as a monument to Washington’s coalmining heritage that reaches back over 250 years.

WATbike organise a range of cycle activities utilising their minibuses and bespoke bike trailers.

WaveLength provides free media technology such as TV, Radios and tablets to people experiencing loneliness and poverty

Waverley Lodge Care Home provides nursing care.

WAY is a UK charity that offers a peer-to-peer support network for anyone who’s lost a partner before their 51st birthday.

Ways to Wellness is a social prescribing service for people with long term health conditions in the West of Newcastle.

We Are Digital is a digital and financial inclusion training providers to councils, housing associations, charities, corporates and central government.

“We Are Undefeatable” is a movement supporting people with a range of long term health conditions to keep active and healthy.

We are with you is a drug and alcohol treatment charity.

Sheltered Housing provided by Your Homes Newcastle.

Welbeck Road Evangelical Church is an evangelical church based in Byker.

Welcome to Badminton is a project that provides regular badminton sessions for refugees, asylum seekers and migrants. Playing badminton for fun, to make friends, learn new skills and keep healthy.

The Welford Centre is a day centre for adults with profound learning disabilities and complex needs.

The Wellness Centre Newcastle provides Osteopathic and Chiropractic care.

West Denton Church (also known as John Knox Church) is a United Reformed Church of the Northern Synod.

West Denton Community Centre offer a range of activities for all ages.

The site has a public function room.

Fitness suite and classes.

Social club with various activities.

The Centre provides activities and services for people to help them keep well, to get better after being ill, and also to improve their fitness as part of the Healthworks initiative.

West End Refugee Services supports asylum seekers and refugees in Newcastle.

West End Women and Girls runs activities to learn new skills and build confidence.

is a GP practice in Newcastle

Local Men’s bowling club. Contact for more information.

Community centre with a range of activities.

Westerhope Golf Club is a local golf club.

is a GP practice in outer west Newcastle

Westerhope Methodist Church is one of Newcastle West Circuit of Methodist Churches.

A neighbourhood park, popular for dog walking and informal recreation with a bowling green, pavilion and tennis court.

a cat sitting, stray cat and rehoming service.

A Baptist place of worship and runs community activities.

Westwood Lodge is a care home with nursing.

What’s On 4 Kids is a website to help parents find local classes and activities for children.

What’s on North East is a website with ideas and information about upcoming events and activities in the North East.

Wheatfield Court Care Home is a Care Home with nursing.

WheelchairSteve World is a website that aims to post regularly about relevant events, activities, products, services, etc that are relevant to life as a wheelchair user.

When They Get Older is a website that aims to help you to help your ageing parents by offering advice and sharing experiences.

Consumer rights help.

Which? Trusted Traders allows you to look for local tradespeople who have been endorsed or recommended by Which.

Woodwind group performing across Newcastle and Gateshead.

UK charity engaging men and boys to end violence against women and girls.

Whitley Bay Playhouse plays host to productions from local artistic and drama groups as well as professional productions.

Who Let The Dads Out? is ran for dads who live in the Kenton Parish and neighbouring areas. They provide a safe and meaningful gathering of father figures and their children to enjoy quality time together.

Whorlton Grange is a care home offering services to people over 65 years including those with dementia.

Wideopen Library hosts a range of community activities.

hospital entertainment system so patients can use radio, television, telephone and the internet at the bedside.

Help to make a will simply and relatively low cost.

Wiltshire Farm Foods deliver a choice of dishes direct to your door.

WinG Outdoor Activities offers a range of outdoor activities for individuals, families and groups.  They focus on improving people’s well being and fitness, with opportunities to meet new people and learn new skills

Support following bereavement of a parent or sibling.

WiRE is a national business support network; promoting, supporting and developing its membership of rural businesswomen.

Women’s cycling organisation based in the North.

Women’s Health Concern (WHC) provides an independent service to advise, reassure and educate women of all ages about their health, wellbeing and lifestyle concerns, to enable them to work in partnership with their own medical practitioners and health advisers.

Wood Hub is an inclusive, community-based workshop supporting activities for young people and adults with disabilities.

Woodlands Mews is retirement housing.

Wddlands Hall is a Community Hall in Wideopen, North Tyneside.

Woodley Hall is a residential care home with dementia care.

a neighbourhood project with community activities for people in Hexham Avenue, Walker.

Wordsworth House is a Care Home with nursing.

offers a one-stop shop to get a job, change career or develop new skills. Based on Level 2 of Newcastle Information Hub & City Library, anyone can access this free service.

Workers’ Educational Association (WEA) is a charity that provides adult education.

Workplace Gallery is a commercial gallery run by artists.

Retirement properties to rent.

A world wide charity fighting to save our one shared home.

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There are no organisations beginning with the letter 'X'.

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Your Homes Newcastle (YHN) support their customers to find employment.

YHN Housing Services @ East End manages approximately 3,800 properties in the Walker, Dene, North Heaton, Ouseburn and South Heaton wards of Newcastle.

YHN Housing Services @ Walker manages approximately 4,400 properties in the Walker and Walkergate wards of Newcastle.

YHN Housing Services @ West End manages approximately 5,900 properties in the Benwell, Elswick, Scotswood, Westgate, Fenham and Cruddas Park wards of Newcastle.

YMCA Newcastle is a community hub for young people. They run a range of activities throughout the week. Their youth workers are trained to offer confidential support and advice to young people.

Yoga classes and online support.

 

is a high street bank which offers basic bank accounts.

Mental health support for young people and their parents or carers. They have a parent telephone helpline, webchat and email service.

They run a campaign to de-normalise abuse & control & help friends supporting friends.

more information on long covid support and recovery for people with symptoms, their families and friends.

Find and buy equipment to make your daily living easier.

YHN manage council homes on behalf of Newcastle City Council and social housing provider Leazes Homes.

Community Housing Offices (hubs) can help you with rehousing enquiries, repairs, maintenance and neighbour disputes.

is a single point of contact for environmental services in Newcastle. (Previously called Envirocall)

Your Voice Counts (YVC) is an advocacy service in Newcastle. They help vulnerable people to be involved in important decisions about their life. Making sure your wishes are heard and your rights are upheld.

Youth Employment Service North East (YESNE) is a local youth employment service which supports people with neurodivergence such as autism or a learning disability to find employment.

YS Services (Embracing Care) are a care company who can provide care for: Adults with support needs Older people Children and families People with…

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