Concessionary Travel

Last updated on 25 Mar 2014

As an older person there are many ways in which you can take advantage of concessionary travel in Tyne and Wear and across the country.

Am I eligible for a Concessionary Travel Pass?

From 2010, the age of eligibility for concessionary travel in England has been tied to the pensionable age for women. As the pensionable age for women gradually increases from 60 to 65 over the ten-year period from 2010 to 2020, so too will the age of eligibility for concessionary travel increase for both men and women. For further information, visit the Gov website.

The changes to the age of eligibility will not impact on anyone already in possession of a concessionary travel pass (or 'bus pass'). The eligibility of disabled people is unaffected by this change.

Where can I use my pass?

Concessionary travel passholders can enjoy all of the benefits of the current concessionary travel scheme within Tyne and Wear, but with the added freedom to travel anywhere in the country using local buses. For further information, including how to apply contact Nexus or visit

Updating your Concessionary Travel Pass

If you have a Concessionary Travel Pass that expires on 31 March 2013, and you have changed your details (eg your address or name) since you applied for it, you need to let Nexus know by 1 November 2012 or visit

Replacing your Concessionary Travel Pass

If you think that you have lost your concessionary travel pass whilst using public transport, contact the appropriate bus operator (either Arriva, Go North East or Stagecoach) using the details given below. If you are unsure which operator’s service you were using, call Traveline.

Metro Gold Card - Tyne and Wear Metro

If you have a concessionary travel pass, you can apply for a Metro Gold Card which gives you a year’s travel on Metro for just £12 from April 1st 2014 (usually £25 if you live in Tyne and Wear or £35 if you don’t). For further information, including how to apply, visit

Concessionary Ferry Fare

For information about concessionary ferry fares, contact Nexus or visit the

Senior Railcard

The Senior Railcard is available to anyone aged 60 years old or over and costs £28 for one year. It will save you 1/3 of the cost of most rail fares to almost anywhere in Great Britain, including certain fares on various rail/sea journeys.

To apply, you can get an application form from railway station ticket offices or rail appointed travel agents. The completed form needs to be handed in together with proof of your age, such as your Birth Certificate, Passport or Driving Licence.

You can also purchase a Senior Railcard by calling National Rail Enquiries on telephone number 08457 48 49 50 (local call rate) and paying by credit or debit card. You will need proof of your age/identity, so have your Birth Certificate, Passport or Driving Licence to hand when you call. Alternatively, you can order a Senior Railcard online from the Senior Railcard website. You can't apply for a Senior Railcard by post.

Some time restrictions do apply on weekdays. It's best to check with ticket office staff before buying your ticket.

As well as making savings on rail fares, the Senior Railcard also entitles you to other special offers, such as on London theatre tickets. For more information contact Disabled Person's Railcard Office.

Other Useful Information

  • Day Trips and Visits article on Information Now gives some ideas and inspiration for places that you can visit using your concessionary travel pass.
  • The Concessionary Travel Club helps older and disabled people save money, have fun and keep active. Their website helps older people to get the most from concessionary travel using an online journey planner and offering ideas for trips and activities. There is also an online community of users who share their own ideas and trips they’ve made. 


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